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Two Years ago, my son Warren van Zyl passed away in a car accident. He had 2 policies with Hollards & two years down the line, I'm still unable to get any satisfaction from them regarding any payouts. I have phoned over this period just about everybody emplyed at Hollards with queries & am always told somebody will get back to me, which never happens. I've never had one phone call returned in this time. I have found them to be dishonest in their dealings with me - passing the buck seems to be the order of the day. I would NEVER recommend anybody taking out any form of policy with Hollards.
Please don't have anything to do with Hollard, one of the worst insurance company. Go to others like CGU, Allianz and pay a bit more. They will look after you
i logged a claim for my leaking geyser on the 18th of December 2017 with HOLLARD (OOBA), on the 19th the plumber came to my place to replace the geyser but had to cut my ceiling to remove it and got confirmation from my insurance and they said its fine they will send someone out to fix the ceiling. on the 19th the ceiling was cut and the geyser was replaced, the next day the geyser stopped working. i reported this on the 20th to my insurance and since then i haven't heard anything from HOLLARD, since i did this claim hollard hasn't made any contact with me to find out if everything is OK. today is the 4th of January 2018 and i'm still stuck with no hot water and a huge hole in my ceiling! i had visitors for Christmas they couldn't bath or shower and i had a huge hole in my ceiling! HOLLARD is the worst insurance company i have ever dealt with! i call them everyday but the consultants are clueless to what to do!
Hiermee wil ek graag my misnoee uitspreek oor die diens wat ek van die versekering kry. Ek het n vesekerde huurmotor gekry vir 30 dae waarna my kar nie klaar was by panelbeaters . ek kon daarmee saamlewe want dit was n addisionele week. Maar toe ek die kar kry na die week was alles nie op die kar reggemaak nie omdat die versekering se Assesor in Kimberley so besluit het. Uiteindelik nadat ek moes Fotos stuur van die ongeluk was dinge by die Versekering uitgesort. Wie se fout was dit? Nou moet ek weer sonder n Voertuig wees vir n paar weke want die versekering weier om n huurmotor goed te keur. Ek bly 200km ver weg va Panelbeaters en die versekering is so ongevoelig en kan my nie tegemoet kom nie. Hollard het daardie assessor aangestel, nie ek nie, moet ek betaal omdat n Assesor nie sy werk behoorlik gedoen het nie, DIS SUPER SWAK HOLLARD. [protected]
Also had a very bad experience with Hollard where a claim is delayed.
Complaining to the Ombudsman For Short Term Insurance might help.
I had an accident on 23 January 2015, my car was a write off, made a claim to Hollard, on 26 January 2015.
They made my life very difficult, had to provide, bank statements, driving records from Queensland Transport, Records of accidents for the last 5 years and numerous question about my activities.
I am a 72 years old Pensioner doing some odds jobs with my vehicle to supplement my income, about 3 times a week.
My insurance certificate stipulate that I am insured for BUSINESS and some private use, yet Hollard has declined my claim on the ground that I am using my vehicle to generate income..Is not everyone generating money with their vehicle, even the humble factory worker that use his vehicle to the factory and back, use his or Her vehicle to make money. It's about time Hollard move to the 21st Century. Keep away from that grabby, ruthless, money hungry mob.
Please accept our deepest sympathy on the loss of your son.
In order for Hollard to resolve the above, please supply Emsme Vermeulen on emsmev@hollar.co.za with the policy details.
Kind regards,
Emsme Vermeulen
(Tel) +[protected]
(Fax) +[protected]