Hertz / release of on hold fee

Atlanta, GA, United States

Rental # [protected]. Hertz put $230 On Hold. Returned car on Dec 21, 2016. Told funds would be released in 24-48 hours. On Jan 4, 2017 funds not released. Told to call my back provide them with #936576 per idrissa Thiam. Jan 16, 2017 my bank still hasn't received notification from Hertz to release $230. Called Hertz transferred twice to Danny (2710014) who refused to research based using the reference numbers I was given to try resolving this issue.

You would think after the problems I had with the 1st rental car breaking down, getting the run around to get a replacement car, and the replacement car oil came on that they'd release my $230 as quickly as possible due to all the troubles I had with their cars but know not the case.

Jan 16, 2017

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