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Hertz / dissatisfied with the manager

1 Houston, TX, United States

My dad and I were at Hertz Rental Car (6608 Hwy 6 N Houston, Tx 77084) renting a vehicle the manager named Michelle Dune was really unprofessional talking to other customers while processing a vehicle my dad was asking her questions about the car we reserved online which was suppose to be a nissan sedan because we looked at the vehicle in the back parking lot and she told us it was a kia soul and she was going to bring the car around the front of the building we went outside waiting and went back in the building she was assistanting other customers she had another employee to bring the vehicle around the front we were very disturbed by her negative energy and this is the second time I had this encounter with her something needs to be done about this because I'm taking my business somewhere else until she is removed from this location.

Hertz

Re
Sep 10, 2018

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