Hertz Car Rentalhertz car rental - south burnaby location

I booked a Hertz Rental Car through BCAA on April 20, 2017. I paid for a taxi to take me to Herts in the morning. When I arrived I was told I would not be able to rent the car because my credit did not have enough money on it. I explained that I recently made a payment on it, however it takes 3-5 business days for the payment to post to the card. I offered another credit card to use through my BMO bank, however they would not accept it either because it was a pre-paid credit card. I told them it had a my name, credit card number, credit card chip, security code and was from an official bank. I told them that I use it all the time to make purchases and it is always excepted, however they still would not accept it. I decided to call another car rental company and I was able to rent a car immediately. I will never use Hertz company again and I will never recommend them. I will recommend that my friends and family use other car companies instead.

May 01, 2017

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