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Herohonda Cbz Extreme / communication with the customer-hopeless in seetharam motors, raichur

AL, India Review updated:

I and my wife visited the Seetharam show room Raichur on 11.05.2010 to get the Ist service for the Herohonda CBZ extreme bike purchased 1 1/2 month back. Also to provide right side mirror which broke . Morning when it was given for service, mechanic has agreed to provide the mirror and informed to collect in the evening. When both of us went to collect the bike they told us that there is no stock of mirror. When enquired about the duration they need to supply, they spoke irrelevantly without curtasy. At least pleasing reply to the customer telling, ' you dont worry we will take immediate action to get one and will inform you soon for providing' could have given. When we are residing in such a remote place we have to depend on the dealer only. If they dont have patience to deal with the customer we feel, a sorry state of affair with the advance Hero honda reputation.
We hope this matter shall be dealt with the concerned and advice them to be curtosy to discuss with the customer properly.
When they dont attend properly with the executives what would be the fate of the other customers!!!
We understand because Hero Honda has its name unchallanged by any other bikes, immaterial of the customer care, people are crazy in buying though them.

Thank you for reading this complaint.

Ramanujan
[protected]@gmail.com

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Comments

  • Ha
      11th of May, 2010

    my wife and i purchased the "Sensation" cruise ship for a 4 day Bahama cruise scheduled for 5-9-2010. We purchased an upgrade to an inside cabin for an ocean view state room. When we boarded the ship we were told that we must take an inside cabin. My wife has claustraphobia and therefore we could not stay aboard as there were no other staterooms available. We left the ship. We now would like to have our money returned asap. We were assisted on board by a very great lady in the information center named Paila.
    She gave us the cruise line card with an incident number for this problem. That number is 806011545A. Please let us know what can be done to receive reimbursement.

    0 Votes
  • Ha
      11th of May, 2010

    please explain how to get reimbursement for this eror.

    0 Votes

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