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Greyhound Lines / ride & tickets

1 LaVergne, TN, United States

I have only taken greyhound one time & literally just booked my second time & already regretting it! First on the very first trip the ride there was fine, on the way back I was put on an old bus which did not have outlets, WiFi, & rarely any leg room as advertised. That trip was horrible on that bus! Now, I literally booked my tickets LESS than 24hrs ago realized I booked the WRONG day RIGHT time (just one day ahead than I needed) & called to see what I could do to fix it & there was no option but to pay an extra $20 to have it switched days. Can you please tell me why after not even 24hrs of booking it & realizing I made a mistake I have to pay more money than I already have to change it?! That's not right at all! I have had bad experience after bad experience with greyhound, I WILL not use greyhound ever again. This has just been ridiculous.

Sep 25, 2017

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