The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Gray Nissan / Used Maxima / rip off extended warranty

1 18944 johnny B Hall DeRidder, LA, United States
Contact information:
Phone: 337 463 2221

I/we purchased a used 2008 Nissan Maxima at Gray Nissan in DeRidder, La At first wasn't sure what we wanted, we own a 1997 Maxima with 198, 000 and never has been in the shop.. While the financing was being done, the sales person said, while your car is here, we'll inspect it for you! Great free inspection sticker.. $21959. cost of the car kellybook $19863. was just happy to get a new used car.. well then 6 weeks later we have no car tag!! no one called us, So I called Gray Nissan, after a moment, Gray says, the bank has the Title, huh for over 30 days my title sat at the bank, no one bother to check the bank blames Gray, Gray blames the bank, , then 4 days later, received Tags and invoice.. WOW $20 fee for inspection, Dave said, honest mistake, sure.. I kinda thought the Extended warranty 6/75 was expensive $2499.00.. I called around to other NISSAN dealerships, no one had the same price, But no one was higher then Gray Nissan of DeRidder... I found a better warranty 7/75 Nissan gold preferred for $1350.00 at a different NISSAN dealership less then a 100 miles away. I got fumed. that's a $1149.00 saving/differences or however you want to look at it.. I went to Gray Nissan to cancel my extended warranty, Mike office manager decided to match then other extended warranty, Imagine that. I also canceled my Life Insurance too. and saved another $485 through my own insurance company. also so insurance company's will now finance vehicles and if your does, that GAP INS. is free. But wont tell you that or anything I mentioned.. I also called Nissan Nissan Consumer Affairs
P.O. Box 685003
Franklin TN [protected]
(800) NISSAN-1 (or [protected])
All Nissan dealerships are independently owned, I and we all know this, but Nissan should regulate, the amount, give take a few hundred, not over a Thousand dollars... Gray Nissan cant justify that amount no matter what math table is used. down right dirty and pathetic. This all could have been avoided if the sales people would have been more opened about option and not GREEDY..
People please research before buying a car, ,
1) call your personal insurance company about life insurance, Gray Nissan WON'T tell you
2) call around for same or better extended warranties because Gray Nissan WON'T tell you
3) call your personal insurance company about the GAP insurance Gray Nissan WON'T tell you
4) bring your dealership pricing booklet with you, compare.. Gray Nissan WON'T compare

anyone can contact me at for any questions..
I also can back this up, I have another buyer purchased a 2008 mercury sable new car in 09/09
Also charged $2500.00 for a 6/75 same ESP warranty 40 miles away for $1250.00 How can Gray Nissan say they care about their customers..


Post your comment