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Gold's Gym - Carrollton, TX / over priced, poorly managed, and run down

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Gold's Gym
4125 Old Denton Rd
Carrollton, TX 75010

My complaint is about the Gold's Gym located in Carrollton, Texas. If anyone is considering a membership with them - DON'T DO IT!! First of all, I pay a higher monthly premium than I have paid with other gyms in the past, and that is with a one year commitment. I figured the premium was worth it because the location was central to work and home. I go to the gym Monday - Friday every morning at 5:00A. The gym opens at 4:30A, so there are many days I am the first to arrive. I will start my complaints with last month, July 2007. The gym has two water fountains, and at one point for over a week's time BOTH water fountains were broke! How does that happen? One broke in June, and it didn't seem like they were going to fix it, but then the second one broke in July and they finally decided to fix them both. For almost two weeks we were forced to bring our own water bottles and fill them with tap water from their refrigerator door if we needed a refill. If this was the only thing that happened, I would be fine, but let me continue. This month (August 2007) there have been two occasions where I got to the gym only to find that it was not open. That's right - I got my butt out of bed at 4:45A and drove to the gym, only to sit in the parking lot for an hour and go home - TWICE! It happened on Aug 8, 2007 and Aug 17, 2007. Obviously this gym does not have their stuff together. There are also little things, like we have not had working televisions at all this week. The entire time I am on the treadmill or elliptical, I am forced to stare at a screen full of static. Did they not pay their cable bill? Also, they offer tanning, but only when the beds are working. It is an additional $29 per month on top of the $49 I pay now. I would hate to be the one paying $29 for tanning knowing that the beds don't work half the time. That about sums up my complaints, in summary - don't go to the Gold's Gym in Carrollton. They are over priced, poorly managed, and run down.


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A  18th of Mar, 2008 by 
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I agree with this gentleman 100%, about everything. Fortunately, they just announced the other day they are closing down!!! Don't you love it when a business run by idiots goes BK?

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Gold's Gym Logo Gold's Gym
Customer Service
4001 Maple Ave STE 200
United States - TX75219
+1 214 574 4653
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