The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

GoldCar Rental / extra charges on return

1 Spain Review updated:
Contact information:

Over 16 years of overseas car hire, this is the first company not to bother checking car on return. They were just uninterested and pointed to a key box. 48 hours on return to England, low and behold I have a charge of €200 for an apparent damaged bumper. What makes it worse is instead of £190 fee exiting my bank account on approx the current exchange rate, they somehow make €200 euros equal to £280. I emailed Goldcar a week ago asking for a photo of the damage to see if it matches the photos that I took on returning the car which shows no damage. Unsurprisingly, no response from Goldcar. Oh, the paperwork when the car was collected highlighted damage to the bumper!

GoldCar Rental

Jun 7, 2018
Sort by: UpDate | Rating


Post your comment