The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

GoDaddy / email server

1 Bangalore, India
Contact information:

I'm Harshavardhan, representing Techurate Systems Private Limited (Customer ID - 370 610 17), a Company based in Bangalore, India. None of our emails sent to Clients at foreign countries are getting delivered. There was huge opportunity lost since one of the important proposals which we sent didnt get delivered to the Client.

When tried contacting Godaddy customer support the response was " we cant do anything about it" and when the issue was escalated one gentle man Mr.Manish advised to inform all our clients to white-list our IP. It is practically impossible to call every customer (since emails are not going through) and advise them. We wanted to escalate the issue to the next level, however the gentleman on call said he will arrange a call back with in one hour and no one called us back. Today is the third consecutive day we have followed up with customer care. The response is completed unsatisfactory.

Hope you understand our critical scenario.

We request you to treat this address complaint with high priority and prevent us from any further losses.

Nov 15, 2016

Post your comment