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General Motorslost my car key, so naturally I needed one made

Review updated:

I lost my car keys after having lunch at my local Subway. I called Koons Chevrolet where I had originally purchased my vehicle to request a spare key. They were to charge me $40 naturally which I was okay with. I get a ride from a friend and show up at the dealership only to find out they cant provide me with a spare key because my car is older than 10 years and GM apparently doesn't keep key codes in the system for more than 10 years. I couldn't believe my ears after having them discuss the issue with 4 other staff members and then having one of the supervisors tell me I needed to contact a specialist which could cost anywhere in the $150-$250 range. At this point I was completely fed up with Koons Dealership and the General Motors company.

Ri
Jan 31, 2017
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Comments

  •   Jan 31, 2017

    Same as any other dealership or brand of car. I mean, how long should they keep the codes for every car ever made? Reasonably. Be more responsible with your keys.

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