Geek Squadgeek squad dropped my computer broken beyond repair

Review updated:

Geek Squad called to tell me my computer was ready for pickup. I went to get it and upon inspection noticed the lid was not opening and closing correctly. Looking further, the left side is not together clearly showing it was dropped.See the Top 10 Worst Companies in Hyattsville, MD The manager said it was wear and tear and all he could do was to give me $200 off a new one. Mine was only 4 years old with a depreciated value of $450. Why are they not giving me that amount off. They broke it . Now I find Best Buy and Geek Squad are same company, do I smell something rotten going on?

Geek Squad

Apr 17, 2018
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  •   Apr 17, 2018

    Contact the main office. Demand restitution by replacement with new computer. Insist they use the same HDD

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