The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

GE MONEY / overcharge on 1st installment

1 United States
Contact information:

Oh, boy, did I learn the hard way at the 1st automatic payment. This organization was recommended to me by the dental office I went to for dental implants. Figuring the dentist was esteemed in the community, the company he recommends must be reputable. I signed up online to have $4, 225.00 deducted from my husband's bank account @ the credit union (Sikorsky Federal Credit Union in CT) with automatic payments monthly, over the course of 12 months. Well, with deduction #1, they withdrew the full amount. This left us with an overdraft fee, as well as perplexed & angry. Anyone in their right mind would know you wouldn't go anywhere near a plan as such if you planned to pay it all off @ once, on the 1st payment. I SIGNED UP FOR MONTHLY AUTOMATIC WITHDRAWALS, NOT A SINGLE PAYMENT OF THE FULL BALANCE ON THE FIRST MONTH. Additionally, I cannot access my account online, as they have locked me out. I spoke with customer service, & they tell me I must have pushed an incorrect button on the computer. I beg to differ. I am literate & conscientious as well as really disturbed by this company. If there is any other information I can provide you with, please do not hesitate to contact me @ [protected]. I am amazed that any company is capable of such behavior. However, when I googled GE money & BBB, I see I am not alone. Thank you, in advance. Clair Fink

Post your comment