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1.3 666 Reviews

General Electric Complaints Summary

55 Resolved
611 Unresolved
Our verdict: If considering services from General Electric with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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General Electric very poor customer service

Here is a letter that I am in the process of writing, if either of the two people who also had problems with GE still read this board, I would be delighted to get some addresses to where I could send this letter!

My husband and I own a GE refrigerator that was brand new when we purchased our home 8 months ago. Beginning about two and a half weeks ago, we began to have some serious problems with the compressor not turning on immediately. It would make a clicking sound for five to ten minutes and then turn on. The ice maker would also only work some of the time. On Wednesday March 21, 2007 I decided I would call GE Customer Service to get someone out to take a look at it because it seemed to be taking longer and longer to turn on and clicking more and more frequently. My first call to the customer service telephone number was more than disappointing. After being on hold for more than ten minutes and navigating through confusing numerous menus which only took me to automated systems I finally got a real person on the other end of the line. Once I explained my problem to the woman on the other end of the line, she told me the clicking sound I was hearing was completely normal, that it was the coolant moving through the warm coils. She said that if I didn't hear the sound, then I should be worried. She did offer to send me a replacement ice maker through the mail.

After hanging up with her, I called back immediately and after being on hold for another ten minutes I spoke to a gentlemen. He saw in his computer that I had recently called, had an ice maker ordered for me and he verified my mailing address. It turns out that the previous woman did not verify my mailing address before hanging up with me and it would have been sent to our old residence had I not corrected it with the gentleman. After explaining my problem again, the gentleman wasted no time in recommending that a technician be sent out to look at the refrigerator. He could not get in touch with any of the repair companies in my area so he told me that a "quick response" team member would call me back within 24 business hours. I fully expected a call back before the end of business on Friday March 23rd but I never received a phone call back.

During the night of Friday March 23rd, our refrigerator starting clicking constantly and the compressor never turned back on again. On the morning of March 26th, I called GE again and after being on hold for almost fifteen minutes I discovered that we had been assigned to a company to have our refrigerator looked at. I called them immediately and after explaining my problem, I was told by them that they couldn’t fix the problem. By 11am that same day I was back on the phone again with GE and I was told once again that we would be assigned to another company and a “quick response” team member would be in touch with me within 48 hours. Meanwhile, our refrigerator still had not turned back on and all of our food spoiled and had to be thrown away.

Both on March 27th and March 28th I called the automated system to check on the status of our repair. It still had no been assigned to a company to see what the problem was with our refrigerator. During the afternoon of March 28th, after being transferred three times to other departments who were supposed to be able to help me and being on hold for long periods of time, I finally spoke to a supervisor who managed to find a company to come out and evaluate the refrigerator. It only took him ten minutes, and I never did get a call back from the “quick response” team.

Shortly after twelve noon on March 30th, a man from another company came out to take a look at my refrigerator. He was here for about 15 minutes and told me it was a burnt out evaporator fan motor. He said it would need to be ordered and to call their office back on Monday to find out when the part would come in. At 10am on April 2nd, I called the company to find out when the part would be in. I was told by the woman on the phone that she hadn’t even ordered the part yet, she had until noon to do it. She said she would call me back after she ordered the part. At about 1:30pm that same day she called me back and told me that the part had been ordered, it was in stock and that it would be there in a couple of days. She also told me that she would call me back after the part was in to make an appointment to have the refrigerator fixed.

Again, I was expecting a phone call at least by the end of day on April 6th, but the call never came. Our refrigerator is still not fixed and it’s been two and a half weeks since I originally called the GE customer service line. I believe that I have been very patient, even though I have been put at an incredible inconvenience with one of the most important major appliances in my home not working at all. I have two small children (4 years and 9 months) and I can’t even keep fresh milk, vegetables, or fruit in the house for them. I believe that I have seen very poor customer service and I have not been treated as a valued customer.

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Candy Hartman
, US
Jan 27, 2016 7:27 am EST

I am too upset right now to even go over what I just went through but bottom line is stay away from GE if you want friendly and quick response to a warranty issue. The contractor they sent out was great, the problem was getting to that point. Look for another brand!

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JBR111
, US
Mar 17, 2011 4:56 pm EDT

I put a GE waterheater in for a friend a week ago. And when I started it i found a small crack in the gas line between the thermostat and burner. I call GE customer service and told them and they went through there bla bla bla if it was damaged by installation we won’t pay. I said fine i garantee it wasn’t but ok. So i told them what the problem was and i was 100% positive this is the part you need so have the repair guy you call to bring this. So the repair man shows up 12 hours later and looks at is and says yep it wasn’t damaged by installation so ill call them and they will send you the part, call me when it comes. I said you didn’t bring the part i told them 100% posativly what the problem was. And ive been out of a water heater for a day now. So he puts some electrical tape around the tube to seal the crack and says that should hold till the part comes. I say that isn't gonna happen and turned it off. Its been 3 days so far and the part came today and wont be installed till tomorrow. GE will have to pay about $230 dollars Te the repairman plus the part for there sucky service. I could put it in myself in less then 10 minutes but ill wait for the repairman. If there was a problem i would have to go through another week without a hot water heater.

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LVanon
Whittier, US
May 04, 2009 7:30 pm EDT

We spent over an hour on the phone with GE regarding their dispute with a warranty on a microwave combo oven, model Jes1289sk. Every report you read on this model, which is currently out of production, states that it has failed in the same dangerous way: Arcing and sparking WITHOUT SHUTTING OFF.

This should trigger a recall. Instead the authorized repair center for GE products said it triggered a retroactive recall on the 5-year magnetron warranty! In other words, instead of fixing the product they lopped off their warranty. Not only does this seem illegal — especially given that some states offer additional warranty protection laws — but it seems dangerous. We were popping corn and were in another room. Had we not heard an odd noise it would have caught the popcorn bag on fire.

We literally read our warranty statement to the repair center and to GE over the phone and got nowhere. The service center refuses to argue the matter or arrange the details even though we are paying them for the diagnostic fee and labor. We only expected the part to be covered because that was the terms in effect at the time of purchase. GE appears to be gambling that we'll be too impatient for another microwave to hold out, and too ignorant of the law to squeel on them. Well, they better watch out because I'm asking anyone who has ever reviewed this product to come out of the woodwork and call GE and post their experience as a complaint to the Consumer Product Safety Commission and this site.

I can completely relate to the frustration of dealing with GE's call center employees. They are either powerless or trained to appear as such. They took our call and bounced it around for ONE HOUR without ever admitting that they had any documentation on file to the effect that this model ever had a warranty of the kind printed in our book. We didn't buy this off some foreign site but at Walmart. It was brand new. And they claimed we were lying and that nothing they had on file indicated we were entitled to have this part serviced under warranty. As if that were not bad enough, we were, by then, running late for other appointments (5/1/2009) so we had to get off the phone with NO RESOLUTION. Now we have to pick up and call again and start the whole ordeal over. This time we will be writing down names, employee ID numbers and extension numbers for any and every transfer they wish to make. And we plan on telling them that we don't want them to play pass-the-buck with our phone call. With thousands of product sold there are undoubtedly thousands of reports like yours and like mine. Unless the employees were all hired yesterday, there's really no believable excuse for why none of them would know the answer or do what they have promised to do.

If enough people have enough bad experiences with a particular model, be it a microwave or a refrigerator, they should report it as a safety issue. Because it is a safety issue. They are liable for the fires that are started when their product "kill switches" don't activate when the thing is blowing sparks like a firecracker. They are liable when your family ends up at the doctor's office with food poisoning that very first time someone realized something was wrong.

Threaten to file a class action suit and/or to post your experience on every consumer complaint site you can, including the Better Business Bureau. That ought to get their attention.

Also, one last note of caution: Understand that there are just three or four makes producing every name you see in appliances, from washer & dryers to microwave ovens and refrigerators. You may feel that you don't want to resume giving a company like GE your business, but if you aren't careful to look up who OWNS the name to the brand you replace your inferior appliance with, you are probably sending the company laughing all the way to the bank with your money yet again. This is one reason these companies have increasingly become so lax on quality. They are bouncing us consumers between themselves like ping-pong balls. Blame it on the fact that our US regulators don't regulate anything anymore. Banks aren't the only thing that have become too big to fail. Consumer electronics companies and appliance makers have also become too big to care. They have other divisions making profits in other areas and for some of them, this consumer electronics is just a sideline just as the banking institutions rolled the risky investment divisions into the traditional savings & loan operations. What you see is conflict of interest in all these consumer categories, and with that an emphasis on everything but you.

Don't fall for it. This is bigger than a refrigerator. It is symptomatic of a huge problem. Write a congressperson and get involved. It may sound corny, but it's the only power we have left as "little people". Namely, the power to be the wiser to what is motivating the crappy business decisions we see all around us, from poor quality products and customer service even from the so-called luxury brands right down to risky Wall Street practices. It's all part of the same enchilada. There is such a thing as too big to compete and too big to care. Why would they, when everyone in every industry has their particular market cornered and we, the consumer, are nothing but ping pong balls bouncing from one company's pocket to the other only to find they've all become oddly homogonized in their practices and tactics?

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ed
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Oct 18, 2008 12:09 am EDT

I was extremely disassified with their services. The initial repair person came out and took 2 hours to tell me he didn't have the right part. 3 weeks later, an appointment was finally made. The 8-12 window is an unacceptably disruptive time frame. The company did not call us to confirm the appointment. The service person was late, and did not call to tell us he was going to be late. He was rude when he arrived, and did not clean up the mess he made. I plan on contacting Western Appliance and the CEO of GE and GE Services with this complaint and recommend they cancel their services with your company.

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Dog Owner
Orange County, US
May 24, 2008 1:22 pm EDT

I bought my GE Refrigerator at Lowes in November 2006. I also bought a extended warranty through Lowes. In March of 2008 I started to complain that my Refrigerator is not cooling. It is now May 24, 2008 and Lowes has failed to fix my Refrigerator. I have had 4 different companies out and it's still not working. I have been with out a frig for over 12 weeks now with a family of 4. Lowes customer service is a joke. They said my refrigerator does not qualify as a Lemon. I have contacted Consumer Affairs, FTC and GE so we'll see what happens. I will say I will never buy anything through Lowes again as their extended warranty is a joke. The employees at Lowes Customer Care do not know what the heck their doing. They should all be fired in my opinion. Oh another thing, if you ask to speak to a manager at Lowes Customer Care they tell you you can't, as managers do not speak to customers. What a bunch of ###s.

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James Kim
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Aug 13, 2007 11:33 pm EDT

I Totally agree with your complaint on GE. My GE refrigerator came as an option, when I purchased our new house back in March, 2006. Less than one year and half. Since than there were a lot of loose parts, which I ignored (I didn't know where it was fallen from). These week, my refrigerator temperature increased to 67 degree. I called and asked if I could talked to a technician to seek a trouble shoot pointer. I was told that technician was not available and GE can send the technician out ($89.00; for coming over to see what the problem is). Bad after service... my other refrigerator is Japanese made and had it more than fifteen years; still kicking ###. I have no intention of advertising other brands. But the service sucks!

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General Electric - how a freezer door handle ends up being handled at the chairman's office level!

This posting is almost as long as the issue itself. An interesting and frustrating tale of how bad customer service escalated to the GE Chairman's office. All could have been resolved if the uncooperative GE appliance customer service staff had handled my initial calls properly. However, it didn't stop there and even at the highest levels of GE, there are...

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General Electric $135 to replace two light bulbs!

I recently had to replace two surface lights on my General Electric Microwave Oven which was purchased new 2 years ago. Upon reading the manual, I discovered that these bulbs had been seated in some type of glue or plastic coating.

I was instructed to run a knife or other sharp object completely around the base of the light therefore freeing it from the coating. IT DID NOT WORK! Moreover, when I approached the salesman at Lowes, where I purchased the Microwave, he promptly broke off two bulbs as well in the floor model. Upon calling for a GE repairman, I was charged $100 for a service call and $17.00 for each replacement bulb. The total cost of $134.00 plus tax was applied. The repairman also broke the seating for one of the bulbs in trying to remove it. I was furious and emailed GE without so much as a reply. I feel that customers should be warned about the defective part on the product and customers should NOT be charged for the replacement of simple light bulbs. Who wants to pay $135 to replace two light bulbs?

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General Electric their service is equally abysmal

We re-did our kitchen and bought six GE Profile appliances: Stove, Advantium microwave, refrigerator, washer, dryer and wine 'fridge.

The large 'fridge was delivered with a bad compressor and it took 3 weeks for GE's service department to come on-site and cart the thing way and deliver its replacement. Two weeks later, the wine 'fridge died and had to be replaced. And last night the glass on the top-loading washer cracked completely on its own (this actually provided my wife and I with 5 minutes of entertainment as we watched the cracks continue to criss-cross each other until the glass was totally shattered.) If we could do it again, I can guarantee we would NOT be buying GE Profile equipment. Not only is GE’s QA in their factory obviously non-existent, but their service is equally abysmal.

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margaret higgins
, US
Nov 29, 2018 5:56 pm EST
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I purchased a microwave, dishwasher and stove for my son. He had an issue with the dishwasher but it was resolved. I am writing about the stove. He used the cleaning feature and when it was done, he could not release the lock. A repair man came and fixed it. Sometime later he used the cleaning feature again and the lock did not release. He called for a repairman was given a date and he didn't show up. A few days later the repairman came and said that the cleaning feature usually didn't work. He asked if he should saw off the lock. That said yes because they needed the stove. If this feature does not work, why did you feature it. He was also rude and demanded payment. Which my son did not give him and told him to send him a bill. My son spoke to a woman who said she was give them money toward the purchase of another stove. It is not acceptable. They do not want the same stove. I feel that they should receive full payment because there is a defect with the stove. I would appreciate a reply. I do not want to have to go to the Better Business Bureau.

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margaret higgins
, US
Nov 29, 2018 5:57 pm EST
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I would appreciate a reply regarding my e-mail.

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Sandra Hatfield
, US
Sep 06, 2017 5:41 pm EDT

Yes, they are very fast to sell, but slow to fix their junk products. Done with GE's crappy products and horrible customer service!

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Fnam Lnam
, US
Jul 21, 2017 4:23 pm EDT

GE should be put out of it's Misery. My clothes washer, regularly puts long black streaks on the laundry, sheets, shirts, pants, anything unlucky enough to be near the bottom of the agitator/fabric softner nightmare. I removed the fabric softner to remove the considerable crud collected there and found no place to stop until I had removed the agitator and cleaned it underneath. I did not replace the cup portion of the fabric softner dispenser/grease trap. All parts were covered with a thin black bark-like coating which would peel off in small shards like splintered wood.. All greasy, gunk and very black. I used to get better washers and driers from the Dump near the Travis AFB in Ca. All GE/Whirlpool with interchangeable parts. Worked great in the late 60's and early 70's. Much better than my last 3 GE Washers which were abysmal out of the box until they were out of the house. Very Expensive Junk. Too many college educated designers for my taste. The designers obviously never ran the machines on a daily basis. GE leadership is an Oxymoron just like we use to joke about Military Intelligence. It was NO Joke with GE. They still are SCAMMING the Public with pure Crud products. Water Level is not Optional it is a MUST, I have figured a way around this with extra "sensing" tubing or a syringe stuck inline for easily adjustable. The fluid path through the fabric softner has been opened by removing the Butterfly top. Never used a molecule of softner anyway. The softner is in the debris path of the water-starved tub. So far, three loads with no skid-marks! Love the variable speed motor control and the Extra Spin Cycle.

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juliete
Philadelphia, US
Aug 25, 2010 7:56 pm EDT
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We were unfortunate enough to have the experience with GE. It is unbelievable that this company is still as big as it is-it has the worse customer service and the worse technicians! We have this dishwasher that is not working and has not been working since the day we got it; techs came out, ordered wrong parts, came back again, ordered more wrong parts, then a manager in customer relations approved for us to get a new dishwasher, so another tech came out and said that the new one was diffected...lol and that he needed to order us a new one again! on top of that, that idiot disconnected all plumbing and forgot to put it back the way it is supposed to be, so my entire kitchen was coverd with water...it is a never ending story. it's been almost four months, and we still don't have a working dishwasher, although we fully paid for it! The worse company to deal with. Be smart and go with another brand!

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Perry Kelley
, US
Sep 17, 2018 3:46 pm EDT
Replying to comment of juliete

Same problem here. Bought--and paid for--an Adora dishwasher on July 2. Paid $150 to have it installed. Turn-on switch didn't work Called Home Depot, then the referred appliance repair. Repairman came, said we needed a new switch which he would order. For three weeks he kept saying it was backordered. I called GE consumer complaints. "They'll send the new part overnight." Came 10 days later. Repairman came again (comes only weekly to our town), said it still was not the right part. Still no working dishwasher that has now used up 3 months of the 12-month warranty. I agree that GE has the worst customer service. Will NEVER buy another GE appliance!

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Fernandosanchez
Richardson, US
Jun 28, 2010 8:29 pm EDT

I go nothing to say about GE appliances. I bought a dryer and washer a year and three months. The timer on the dryer went bad. I spent one whoe day online looking for one. Three weeks and $125.00 + shipping- and -handling later my dryer was working again.

On Monday 06/27/2010 My Washer stopped spinning. a $95.00 Technictian came out. He spent 50 mins. checking all the parts. The result...a Bad Motor. The cost...$285.00 + labor.

My warranty expired three moths ago.

Please feel free to fill in the blanks for my comments ...

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Bonnie Hale
Newton, US
Jun 28, 2010 11:34 am EDT

WLSR3000GWW is the model GE WASHER

I bought a new washer yesterday 6/27/2010. The first load the stains did not come out. I unknowingly put them in the dryer and now they are permanently stained. The 2nd load of colored clothes were also still stained. I rewashed them again and the stains were still there. They are now in a sink waiting for me to wash them by hand

I have been doing laundry for 40 years and have never seen a washer do this.

I called GE and was told they would send out a repairman. I was told the model I bought is not designed to agitate. Pray tell, a washer that does not agitate?

The rep was rude and said I need to do more research before I purchase and said I need to learn how to run a washing machine.

I called Lowe's where I purchased it, explained the problems and then said they would exchange it for a different brand.

NO MORE GE appliances for me again.

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Mad as heck
Carrolltown, US
Sep 09, 2009 10:42 pm EDT

I purchased a GE refrigerator on July 14, 2009. There was a mark (looked like a knife slash) in the plastic piece on top of the freezer door and a very large scuff mark on the top piece of plastic on the refrigerator door. Also the little piece on top of the bolt had a mark on it. And also about 5 little nicks in the paint on the side. This refrigerator was brand new and in an unopened box. I contacted GE the very next morning and was told cosmetic damage is warrantied for 90 days and a service technician would be sent out on July 23 2009. He came and said he was not able to replace the plastic pieces but would order a new refrigerator door and a new freezer door and also the small plastic piece on top of the bolt and some touch up paint. I questioned him about the paint and said it would blend in. Did say that it would take up to 2 weeks for I believe he said fed ex would deliver them. I said no problem that would be fine. Also he saw a mark on the freezer door handle and said he would order it also. Well, yesterday Sept 8th after not hearing anything at all thinking maybe it went to someone else house or order got mixed up I called to ask about my parts. First lady said someone will contact me tomorrow. Well today Sept 9th I called and was told they do not service to my zip code and gave me another number. Was transferred and they said repairman did not order any parts and just touch up paint and that is all they could give me. I called another number and she listened to me all over again and told me to call consumer relations and transferred me. She told me that since cosmetics is only warrantied for 30 days all they can offer is touch up paint and a discount of the doors and they no longer have a repairman for my zip code. I once again tried to explain to them that I did call within one day let alone 30 days. It just didn't seem to matter to them. Well either the repairman is lying and I cannot imagine why he would lie because he would get paid to put the parts on by GE or Ge is flat out lying. I asked if they would send another repairman to see if he would agree what the first one said and GE said I would have to pay for a 3rd party repairman. They did have the info on their computer that I called within 1 day but since something has mixed up I am now over my 30 days time period and which I did tell them the first lady I talked to on the day after told me 90 days. I will never buy a GE product again. Someone is lying.

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Neftali Pluguez
,
Dec 03, 2008 2:39 pm EST

About two months ago I renewed my service contract with GE for my kitchen appliances. I was assured when I renewed my contract that everything was covered including repair and/or total replacement of my appliance. My kitchen appliances are only five years old and I never had a problem with one until now. The handle on my microwave first cracked then eventually broke off. I called for a repair under my service contract and I was informed that handles are not a covered item under the service contract. I expressed my disappointment with the contract service department there was no effort made to abate my situation. Shame on you GE for misleading customers this way. I am canceling my service contract and I will not purchase another GE product.

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Leslie Moss
,
Apr 17, 2008 8:34 am EDT

I bought a hot water tank 4 years ago and one and a half years ago it starting to leak from all openings on top. I phoned g e and they said my hot water tank was only under warrenty for one year but it says on it 6 year limited warrenty, I talked to a plumber to have it fixed and he said to me first and I quote did you buy this tank at home depot and I said yes and he said they are all crap tanks. Well I won't be buying General Electric anything anymore and thanks G E for your garbage tank!

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Renee Swingle
,
Apr 13, 2008 5:00 pm EDT

Will never buy another GE product again. My husband and I bought a GE Profile series refrigerator, stove, and microwave just a little over three years ago. The first week I had my microwave, I cooked some popcorn according to the instructions on the bag. It exploded and stained the back of the microwave. Mind you, I had only had the thing a week! I had GE come out, they were extremely rude, and told me it was all my fault. I should have used their "popcorn" setting instead of following the directions on the bag. Dumb me. Now, my oven is acting up. No wonder GE is experiencing losses this year!

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General Electric refrigerator - hedging until the warranty ran out

I purchased a side-by-side refrigerator new in april, 2000. Not long after I got it, it stopped cooling/freezing. I had a repairman come out and replace the condenser/evaporator. It worked for a short period of time then stopped cooling/freezing again. This time I was told that the first repairman didn't connect a line properly and the freon had leaked out. This repairman assured me that the problem was fixed but again in about 4 months, same old problem of not cooling/freezing. No explanation was given this time, just filled up the freon. I moved to another service area and started getting a different repairman. This one came out the first time in august 2005 and again in march 2006. Both times he said he was going to put in for a replacement since this unit had a bad history. I hadn't heard anything from ge so I decided to stop being patient and contact them. The lady who I spoke to acted like since I only have the problem about every 4-6 months, the unit must be working fine! I told her I had been told by the repairman that he was putting in for a replacement. She said the guy had to come out and physically call from my home phone before a replacement could be made but until that happened, she could only offer me a pro-rated unit for $857.86 from me. She said if he would call from my home phone, I could get another unit. He came out today and made the call. A different person on the phone told him this time that he could only offer a pro-rated smaller unit for a cost of $731.55! Their reason was 'the unit is out of warranty'. I know it is currently out of warranty but until 2005, the warranty was in effect! My problems with the unit started long before the warranty ran out but they won't honor the warranty. The repairman told me also that the 'breaker strip' had been damaged and there was no fixing this. He said it happened when someone replaced the condenser/evaporator long ago. I don't feel that I should be penalized for something that a repairman did. I called ge customer relations after he left and was told by someone then that I couldn't speak to a supervisor because I had already been offered a pro-rate and no one else would do anything differently. I then told her I was contacting an attorney and she condescendingly spelled her name when I asked for it. I then called back and talked to the first supervisor who had told me that I could get a replacement if the repairman called from my home. She then told me she never told me that. I really wish I would have taped the conversation and would recommend anyone doing that in the future. I told her about the other representative's refusal to allow me to talk to a supervisor. I was then told that that complaint would be given to the representative's supervisor and that she should have never told me that. Supposedly, they are going to take it into review again and let me know something within 24-48 hours. My hopes aren't high since they haven't done anything that they said they were going to do yet anyway. My suggestion to anyone having problems with a ge product - stay on top of them everyday and don't let them put you off until they can tell you that the warranty has expired.

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Don Killen
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Sep 29, 2007 8:05 pm EDT

I don't believe in having to buy extended warranties. If I felt that was necessary, then I suppose I shouldn't have much faith in the quality of the product I'm purchasing. I bought a GE side by side in 2001 and have had 2 failures of water line to ice maker (one of the failures was slow enough it wasn't noticed till mold became obvious on our slab "outside the home" and further inspection revealed saturated and folding cabinetry base), 1 failure of ice dispenser flap, 2 failures of temp control in refrigerator compartment, 1 failure of mother board causing all cooling functions to cease, currently experiencing another total failure of ice machine function ( no ice).

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General Electric - front loading washer

We bought this machine 4 years ago from Whiteford Keagy appliance store in Monroe, N.Y. It has already died and there are only three of us in the house with an average amount of laundry. We could get it fixed to the tune of 400 dollars and at that price we might as well buy a new one. I am not unpleased with Whiteford Keagy but GE. It makes one not want to...

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General Electric In-depth Review

Company Overview: General Electric (GE) is a renowned multinational conglomerate that has been operating for over a century. With a rich history and a strong presence in various industries, GE has established itself as a leader in innovation and technology.

Product Range: GE offers a diverse range of products, catering to both residential and commercial needs. From kitchen appliances to healthcare equipment, their extensive product lineup ensures that customers can find solutions for their specific requirements.

Quality and Reliability: When it comes to quality and reliability, GE appliances are known for their exceptional performance and durability. With a commitment to delivering products that stand the test of time, GE has earned a reputation for manufacturing reliable and long-lasting appliances.

Innovation and Technology: GE has always been at the forefront of innovation and technology. Their appliances incorporate cutting-edge features and advanced technologies, enhancing the user experience and providing efficient solutions for everyday tasks.

Customer Service and Support: GE prioritizes customer satisfaction and offers excellent customer service and support. Their knowledgeable and friendly representatives are readily available to assist customers with any queries or concerns, ensuring a smooth and hassle-free experience.

Pricing and Value for Money: While GE appliances may not always be the most affordable option, they offer great value for money. The combination of high-quality craftsmanship, innovative features, and long-term reliability justifies the investment in their products.

Environmental Sustainability: GE is committed to environmental sustainability and strives to minimize its impact on the planet. They actively develop energy-efficient appliances and implement eco-friendly practices throughout their manufacturing processes, contributing to a greener future.

Reputation and Trustworthiness: With a long-standing reputation for excellence, GE has earned the trust of customers worldwide. Their commitment to quality, reliability, and customer satisfaction has solidified their position as a trustworthy brand in the market.

User Experience and Website Navigation: Navigating the GE Appliances website is a breeze, thanks to its user-friendly interface and intuitive design. The website provides comprehensive product information, making it easy for users to find the appliances they need and make informed purchasing decisions.

Overall Rating and Recommendation: Based on its strong reputation, commitment to quality, and innovative product range, General Electric (GE) deserves a high overall rating. Whether you're looking for kitchen appliances or industrial equipment, GE offers reliable, technologically advanced solutions that are worth considering.

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Contact General Electric customer service

Phone numbers

+1 (800) 626-2005 +1 (877) 959-8688 More phone numbers

Website

www.geappliances.com

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