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GE Appliances / ge hotpoint side by side refrigerator

Verona, KY, United States Review updated:

Let me begin by saying that I have been trying to get my refrigerator repaired now for SIX days, and still have not been able to schedule a repair. Yesterday I held "for the next available agent for 2 hours and 10 minutes! Every person I speak to refers me to another phone number to call. Does anyone at this company want to help me? ! ? ! The problem is that I purchased an extended warranty in 2015 (the last time we had this frig fixed) and there is no record of it, even though I have the receipt from when I purchased it! This is my last ditch effort - dont know what else to do! PLEASE HELP! Would appreciate a phone call - not an e-mail - from someone

Sh
Jan 10, 2017
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Comments

  • Co
      10th of Jan, 2017

    If you purchased an extended warranty when you bought the refrigerator, it's very likely it was through a third party and not GE. Go back and read the fine print on your paperwork.

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