GAP / charges incurred products never shipped

on multiple occasions orders placed were never sent. charges to my account were made immediately and weeks later still were not reversed. Items have been substituted on other orders, not even the right size. Calls are useless, customer service doesn't care. Rewards are not returned and usable. So done shopping Gap, Old navy, Banana! My resources are valuable to me, having orders charged, no attempts to ship, no notification of order status, cancellation nor any attempt to refund all monies, rewards is not acceptable. This has happened multiple times!

Jun 05, 2018

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