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Gamestop / online order

1 United States Review updated:

I placed an online order on Thanksgiving that I haven't received. Every time I have called, I have had to wait 1-4 hours to speak with a live person. I was lied to on the 29th and told that I would receive my order on the 30th. Then, I was told by a supervisor on the 2nd, that I would have my order by the 4th. UPS is not showing they have received my has never left the warehouse. No one has attempted to resolve my issue. It's been 2 weeks and I still don't have my order, but they have my money.

Dec 4, 2018
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  • St
      11th of Dec, 2018
    0 Votes

    I think they are scamming all black Friday deals. I also ordered and received confirmation. They never sent my item and now I received an email saying that either I cancelled it or my credit card did (which I verified, they did not) and they want me to reorder it...obviously no longer at the black Friday prices. I can't get anyone on the phone either...sounds like the FTC needs to get involved with the bait and switch activity going on.

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