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Gamestop / online order

1 United States Review updated:

I placed an online order on Thanksgiving that I haven't received. Every time I have called, I have had to wait 1-4 hours to speak with a live person. I was lied to on the 29th and told that I would receive my order on the 30th. Then, I was told by a supervisor on the 2nd, that I would have my order by the 4th. UPS is not showing they have received my order...it has never left the warehouse. No one has attempted to resolve my issue. It's been 2 weeks and I still don't have my order, but they have my money.

Ti
Dec 4, 2018
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Comments

  • St
      11th of Dec, 2018
    0 Votes

    I think they are scamming all black Friday deals. I also ordered and received confirmation. They never sent my item and now I received an email saying that either I cancelled it or my credit card did (which I verified, they did not) and they want me to reorder it...obviously no longer at the black Friday prices. I can't get anyone on the phone either...sounds like the FTC needs to get involved with the bait and switch activity going on.

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