Galahotels / fake booking
I made one reservation on the website in 02.05.2014 for 3 nights in Barcelona at Hotel California.The GalaHotels charge my credit card and sent me one voucher for the booking I made.In 19.05.2014 I arrived at hotel at 10 pm and the personal for the hotel say to me that reservation dont exist.
this was a fake booking because on the voucher it was 3 days whit halfboard but the hotel have just breakfast all the time.
I write one email because on the telephone dont answer at that time.
Galahotels give the money back but I want compensation because I pay a lot of money in plus .
They want to give me just special discounts for the next booking but I never made in the future booking whit this company.
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