Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Frontier Communications / billing dispute

Santa Maria, CA, United States
Contact information:

We have a dispute with Frontier Communications, I spoke with four different reps and none could help. Asked to speak with a Supervisor, got Mary from the Supervisor department (whatever that means) and essentially told her I wanted to pay the bill, I only needed to understand the disputed charge was for, that is, what was the amount charged for. She kept telling me Frontier had no intention of waiving the charge and I NEVER once asked her to waive the charge I only asked repeatedly, what the charge was for, and if it was legitimate, I would instruct the Treasurer to pay it. She went out of her way to make certain I knew Frontier would not waive the charge. It was exasperating, I had to finally just give up. These people are impossible.
Jul 17, 2017

Post your comment

Frontier Communications Logo Frontier Communications
Customer Service
Overall Satisfaction Rating

145 Reviews
18700 33rd Ave W
Ste D

United States - 98037
View Full Information

Reply to