SUBMIT A COMPLAINT

Frigidaire Gallery Gas Dryer / faulty knobs

San Diego, CA, US Review updated:

Although I have a warranty for my Frigidaire Gallery Commercial Heavy Duty Dryer Model GLGR642AS5 which is good until expiration date 2/14/11, I have had no customer support in getting replacement knobs for said dryer. After a lengthy phone call to Customer Service, I was sent the WRONG knobs. After a lengthy letter I wrote to Electrolux Consumer Services in Fletcher, NC, on December 17, 2008, I received no response whatsoever. I continue to use a WRENCH to turn on the dryer. Very poor customer service.

Dryer Serial No. is: XD53713783

Sort by: UpDate | Rating

Comments

  • Sp
      Mar 09, 2010

    I have the same problem among namy others broken start switch and the small cheap knobs. These are built very poorly! Substandard quality!

    0 Votes
  • Bo
      May 17, 2011

    Same problem as above. We have gone through numerous knobs. The hardward store where we purchased it charges us 25.00 each time we order a knob. On our 8th one. Do not by Frigidaire appliances!

    0 Votes

Post your comment