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Ford Complaints Summary

153 Resolved
2133 Unresolved
Our verdict: If considering services from Ford with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Ford reviews & complaints 2289

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6:25 pm EDT
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Ford defective brakes

Hi, my name is Vivette Hall. We have a 2003 Ford Focus that has been nothing but trouble since we purchased it a few years ago. We have owned many automobiles during our lifetime but have never had brake problems so constantly. We have brakes put on every year. We need brakes again, less than a year since we had the last repair. Will you authorize one of your Rockford dealers to repair this car at your expense? Please respond immediately. I need my transportation but can't afford the repair again. Mechanics often tell us that Ford Focus are known for having defective brakes. Please help me. Thanks Vivette Hall

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Ford vibration

I purchased a Ford Five Hundred 2007, and since then I have had problems with the ride. Constant vibration (like a small jackhammer) starting around speed 43 mph on up to 60 mph. Replaced two tires by dealer, replaced torque converter and have had tires balance 4 times since then. Purchased 4 new tires and would hope that would solve the problem. Even after balancing tires with "Road Force Balance" I still get vibration from the car. Now this is what bothers be, I have drove two loaners from the dealer and they were Ford Five Hundred and they never rode and vibrated like my car. They drove smooth and quiet, so if they were acceptable, why is my car different?

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Brian
, US
Nov 02, 2010 1:04 pm EDT

We own a 2008 Ford Taurus X. Yesterday, while driving with three of our kids in the back, the power steering failed. We couldn't make any right turns. No warning, no nothing, it just failed.

This morning we went to the Ford dealer, and the repairs are going to be $1, 000

No warranty. This is a 2 year old car! This system failed and no one is helping out to correct it.

Needless to say; this will be the last Ford we own. The respond from 2 Ford dealers were very negative and they weren't in the least helpful or concerned or friendly.

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kathy scott
Lucas, US
Oct 27, 2009 11:53 am EDT

I have a 2005 Ford truck/taurusx/4dr wgn awd and i have had a lot of problems. First all my brakes were bad. They were covered on my extended warranty. My stabilizer bar was bad and i had a water leak coming in on the passenger side. The mechanic said it was really bad. They fixed it but said it wasnt covered under my warranty. This car had to come off of the prodution line like that. I have only got 34, 000 miles on this vehicle. Why isnt this covered. It wasnt something that was my fault. When i picked the vehicle up and got it home the mats were soaking wet. They didnt even dry it out. There is water running off of the mats. I took a cloth and soaked up as much of the water that i could. Is this a way to return the vehicle to me? Also it cost me 218.75 plus tax. What a rio off. I bought the extende warranty with the belief it was covered. But it was just a sales pitch as usual . I dont blame the Donley ford company. I blame the company itself. My husband had a ford also F150 truck. We buy Fords.but we are very disatified with the idea that a leak that came off the manufacturing line is our fault. The vehicle i.d. number is 1FMDK06195GA67606. OWNER'S NAME IS THOMAS M. SCOTT. YOU CANNOT EXPECT US TO BUY FORD'S IF WE HAVE TO PAY FOR THE MANUFACTURE NOT PUTTING A GOOD VEHICLE AND EXPECT US TO JUST KEEP PAYING FOR FORD'S MANUFACTURING PROBLEMS. WE BOUGHT THE CAR AND WARRANTY IN GOOD FAITH, BUT WE WILL NOT DO BUSINESS WITH FORD IF THIS ISSUE ISNT TAKEN CARE OF.

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jerry martin
,
Jul 10, 2008 10:51 am EDT

a lock smith said theres a problem with the focus with the ignition he has replace some with this poblem will have to fix at my own money ford should pay for it. only have 60 thousand miles

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Ford - new ford fiesta - paint problem

First of all, I want to introduced myself. I am a policeman in Turkey, city of Hatay and I am a superintendent at Hatay Police Vocational High School. Approximately two months ago, I decided to buy a new car and I look at the different brand and different automobile and consequently I decided to buy a New Ford Fiesta Titanium 1.4i Duratec Petrol, engine...

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2:31 pm EST
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Ford transmission problems

i had a problem with my transmission on my 2004 f350 at 30, 000 miles- ford would not pay for the problem they agreed to pay half due to the fact that the 3 year warrentee was up and not my 36, 000 mile warrentee. they replaced it with a rebuilt transmission and i was out around 2500$ and now at 68000 miles it started having problems so i brought it to the dealer and they told me my transmission was "as good as dead" for the second time .i spoke with the ford customer relations center at [protected] with the problem due to my truck--and they told me there was nothing they could do with the second ford transmission that had failed - they are completely use-less to call - i was over my warentee by 1900 miles - i own 8 ford trucks from 350's to 750's and i am woorried about possable promlems in the future with these trucks and with no help from FORD MOTOR COMPANY - there customer service is useless and now i am going to be out 5000$ for a new second transmission -

Your customer service sucks -

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matt brooks
New Braunfels, US
Aug 14, 2012 4:42 pm EDT
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I have a 99 power stroke when I had bought it the truck sounded great but a year after I bought it it sounds like crape it's the torch converter that gives it such a loud noise and I blame ford because your the one that put bad touch converter's in my year model I want my truck fixed and I think that you should fix it .It, s not my fault the torch converts out in it

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Charles L Raymond
Mechanicsburg, US
Jun 28, 2011 8:58 pm EDT

Hello: I agree with the truck owner, not the detroit yahoo with all the Mouth, he sounds like a Ford Stooge! I have a 2004 Ford Freestar van, that my transmission let go at 85, 900 miles with no warning! Bad torque converter, like I have read about, that has happened to hundreds of folks on these vehicles! If you make a defective product (Please have the guts and ethics to make it good!) This is not Ford's ideology. Save a few bucks today and lose many customers in the future! I have loved my Ford Freestar since the day I bought it, It is a pleasure to drive and the ride and power of a luxury vehicle, and the gas milage on the highway is 27-29 mpg. I never anticipated a problem like this, with no warning! Ford's customer service rep was curt and abrupt, (Nothing we can do!) I have many Ford driving friends, and there is nothing I can do about not spreading the word about Ford's Carless attitude after the sale money has lined their pockets!
A Disatisfied Ford owner in Pennsylvania

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disgusted in detroit
Northville, US
Jun 14, 2009 12:27 am EDT

Buy a foreign make and find out that 3yrs is 3yrs and that they will not do a damn thing to help.You are probably one of those people who spend all of their money at the local cheap oil change place and expect a dealer to go out of their way to help when something major happens.Sounds like a commercial vehicle that some yahoo is beating the crap out of or has a snowplow bracket mounted on the front end.The rest of the year is spent dragging overloaded trailers around town.Feel lucky you got any help at all and quit complaining

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5:20 am EST
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Ford no customer service!!

We had a new motor put in our Mountaineer June 2006. In Nov/Dec 2008 the motor blew again. Our Mechanic determined the problem was Ford did not tighten bolts on the new motor. They were found in the pan. Ford would not pay our Mechanics hourly rate so we had to take in to a dealer. The dealer said that because we could not produce receipts on all of the oil changes, we did not take care of the vehicle. We did, but I can't keep every receipt. Now, it will cost us another $5000.00.

We are still paying on the vehicle, paying on the first loan for the first motor, and now how are we to come up with another $5000.00. I tried to work with Ford Customer Service and all they did was call the dealership that has the vehicle. The person at the dealership was so rude and accusative that I had to talk to his supervisor. The supervisor said that he had to talk to the guy before and would talk to him again. Once I have the money to replace the motor again, it will not be another ford Engine!

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TIMETOFIGHT
Florissant, US
Apr 20, 2009 12:24 pm EDT

CUSTOMER SERVICE WILL NEVER HELP YOU! I HAVE A RELATIVE PROBLEM... MY ADVICE IS TO FILE A COMPLAINT WITH THE BBB, NOTIFY THEM OF YOUR MECHANICS FINDINGS AND ALL THE PROBLEMS YOU HAVE EXPERIANCED. I DO HAVE A NUMBER FOR YOU TO CALL WITH YOUR PROBLEM IF IT HAS STILL NOT BEEN RESOLVED. HER NAME IS LYNN HER NUMBER IS [protected] SHE WORKS IN THE FORD EXECUTIVE BUILDING IN MICHIGAN. GIVE IT A SHOT SHE MIGHT BE ABLE TO HELP. WHEN POSSIBLE ALWAYS OBTAIN A HIGHER-UP PHONE NUMBER. OR A REGIONAL/ZONE QUALITY CONTROL ADVISOR'S PHONE NUMBER... GOOD LUCK

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11:17 am EST
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Ford terrible service

I have been a loyal Ford Customer since 1974. Well no longer. Over the past two years everytime we have taken our autos for service into our local dealerships we get treated rudely and unprofessionally. They just don't seem to care about customer service anymore. They act like they are doing you a big favor of even taking your vehicle in.

My last two vehicles have been nothing but trouble quality wise. My most recent problem had to do with my custom Ford OEM wheels becoming pitted and rusted. They were replaced once under the standard warranty but this time I was told that they would not be covered under the extended warranty. When I asked why they told me that they had corrosion due to being "exposed to the elements" What a joke. Am I supposed to drive the vehicle in covered buildings only? I tried to appeal it to Ford's totally worthless customer service center and was just told that there was nothing they could do.

I cancelled my extended warranty as Ford doesn't cover anything anyway within their fine print. I'd rather deal with local independent service providers until I can sell the vehicle.

I'm tired of their arrogant attitude and will never purchase or recommend a Ford product again!

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10:28 am EST
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Ford refused to repair defective lincoln

I purchased a Lincoln aviator new. I had a failed starter 2 weeks after warranty expired. They said this was highly unusual. It cost me apprx. $450. Heritage Ford in Loveland, CO was to call me in 2 days. I called the service manager and he was to check into it and would call me back. No call, and that was 3 months ago. I didn't figure he would call as I asked if he had my phone number and he said "no". He never did! I definitely would not recommend that they retain a dealership. I'd like to be reimbursed. Honda would NEVER do this! No more fords. What poor service!

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Ford Motor Company
Ford Motor Company
Dearborn, US
Feb 19, 2009 8:15 am EST

I'm not sure what happened in your situation. I would recommend that you call Ford Customer Relations Center at [protected]. Have your VIN, the repair order (if possible), the name of your dealership and the name of the person you spoke to at the dealership. The Ford CRC representative would be in the best position to help you resove your concern. Thanks.

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1:48 pm EST
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Ford heater core

I took my car to Cole Ford Sales in July of 2006 to have a heater core replaced and they charged me around $750.00 dollars to fix it. About 2 or 3 days ago i started smelling it again and had it checked and was informed that it was the heater core again, took it back to Cole Ford and they said it would cost me another $750.00 to get it fixed. They said there was only warranty on it for 1 year or 12, 000 miles. They finally said they would give me a break and charge me $621.00 to fix it. I really think it should last longer than 2 years. This is something that rarely goes out must less twice in 2 years. It sounds to me like it was a defective heater core or something in their part was wrong. I hope we can resolve this problem, without further a do. Thank You Sandra Neagle

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atechnyc
College Point, US
Feb 12, 2009 2:41 pm EST

Ford has a history of electrolysis problems rotting out heater cores. I would say take it as stinks for you but your not alone. The worst part about this is it's a BIG job, spending $200 twice wouldn't hurt as much.

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9:36 am EST
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Ford ford brake cylinder

Due to the fact Ford decided to allow the Master cylinder to feed both the front and rear brakes, I lost my brakes when my rear cylinder went. My daughter was in the car with me, and the pedal went to the floor. Luckily. I went through our street into the neighbour's front yard and no-one was killed.

I crimped the line to take it to the garage, and my front spring on the passenger side broke and took out my tire. It was a recall item until 2002. I have a 2003. Don't bail these ### out, they design cars to fail for the money, and are unsafe.F9fixed)O(or)R(repaired)D(daily).I think the Japs make their money selling Quality, not repairable JUNK.

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exfordowner
lees summit, US
Dec 09, 2011 12:23 am EST
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I will never buy another Ford because of the dishonest people and practices that seem to prevail. I own a 2001 Explorer - the problems started with Ford right after I bought it- remember the big tire fiasco? AT first they were too busy to exchange mine - I understand. But when I went back they said I waited too long and was refused the new tires. Since then I have only used a Ford dealer's service Dept. 2 or 3 times. EACH time I went- my CHECK ENGINE light went on after picking up my car. More than a coincidence. They wont even look at the car for under $90- THIS IS A SCAM! Anyone else experience this type of fraudulent trick?

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Don't Start
Milwaukee, US
Jul 11, 2010 11:28 pm EDT
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Ford didn't take bailout money and this post was oviously prior to Toyota's massive quality oopsies, lol.

Ford Motor Company
Ford Motor Company
Dearborn, US
Feb 12, 2009 1:38 pm EST

I am sorry to hear of your issue. I would recommend that you contact the Ford Customer Relations Center at [protected]. Please have your VIN available. The CRC representative would be in the best position to help you resolve your concern. Thank you.

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2:13 pm EST
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Ford re warrenty

i have been having trouble with my ford torneao transit since befofe christmas they have had my van three times but have still not been able to repair fault. which is when i switch on the enguine malfunction comes on the display also the settings display flashing on and off whilst driving beeping when this happens. my van was in last thursday and im still waiting for them to ring me for a part for my exhust . i find this unacceptable as it is still under warrenty. so my van remains unrepaired and still making bleeping sounds ford have told me they cant find anything wrong. this has been going on to long now as every time my car is in i lose a days pay!
MS CHRISTINE BELL
christine.[protected]@hotmail.com

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yasir elawad
Roslindale, US
Apr 28, 2011 6:54 pm EDT
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i purchased my 2011 ford crawan victory about 3 month ago. my windsheild cracked when i visited the dealer for replacement they took a picture of the cracked and agreed it look like strees cracked they called to take a picture for the scoand time claiminge the first picture was not clear . one hour later called to detmine that the damaged will not cover by the warranty.

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Ford - couldn't pay off loan

My last ford never will I be suckered again - - I bought a ford f 150 and took the loan out with ford motor credit at 11% which was required to get $500. 00 discounted off the price. The loan person at the dealer told me to just refinance after a month. Looking at my options and having saved some money I decided to pay off the loan. The first payment stub...

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Ford no aftersales service

FORD Focus TDi 1.8. The carpets pulled out from the sides. The inlet manifold had to be replaced (it smoked like an 1840 tractor)

Then on our way to our sons wedding the car went in for replacement of a fog light and new windscreen. (suitcases packed for the journey of 1280 km.
Got the car back. No clutch and the engine made such a noise it sounded like the whole engine was going to land on the tarr road. Took it back but everybody have left. Only car salesman. He refused to let me drive the car it was left at MAZFOR TZANEEN. (Remember we are suppose to leave the next morning).

Next morning the supervisor of the workshop gave us the news. You can not use the car it's gonna leave you on the road. Give us any second hand car we just want to leave and we have planned for this wedding four months in advance. Nope sorry no car you see there is no order. But the car is still under guarantee? In the meantime they found the flywheel to be the problem. We are stuck. Get a lift go to Pietersburg buy a BMW so that we can leave for the wedding. We are now nearly two days late and our plans down the drain.

Nearly 400km away from home in our new car we get a call. The flywheel do not fit and one will be ordered from overseas and NOW WE CAN HAVE A CAR> No thanks we are on our way.
We got back from the wedding this is now nearly a month and nobody can tell me anything about the car accept that its stripped and in Pretoria. I want a new car please take this one and sell it, nope we will fix it and then you can have it back! After months of emailing we get the car back and the noise is still there. It's suppose to sound like that. Then our son decided he will buy the car. We paid the bank in the meantime although we had no FORD FOCUS.
Then we had to pay in nearly 20, 000.00 R to get the car off our names.

Our son got an extended warranty... but if we only knew what was coming. Stuck ever so often in traffic day and night. January 2008 the car was taken to Lazarus Motors in Pretoria it's now 2009 and the car is still there. Like us he had to buy a bakkie to get the girls to school and himself to work. No car from FORD why they lost the warranty and refused him a car and they want him to pay for the work. FORD the company with a lot of empty promises... they have robbed us of a lot of money and my son he's in the same boat. FORD SOUTH AFRICA from dear Helen Dube to Bruce to Gavin Golightly (CEO) they do not care... and our son is still paying the bank... I HATE FORD THEY HAVE DONE SO LITTLE TO ASSIST!

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Grace P
, IN
Apr 27, 2011 5:52 am EDT

One of the unprofessional and lazy airways. All are irresponsible staffs. Dont go for Thai Airways. Am working with FORD and i was trying this stupid airways for past 20 days for the date change of my tickets and forwarded lot of emails to them but the email id given in their website is the wrong one and they will not attend the phone calls even in customer care. One of the irritatable airways. Please think before you book your tickets

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LjZ
Jamesburg, US
Aug 21, 2009 10:13 am EDT

It seems there are big problems with all model years of the Taurus with coil springs breaking off. In some cases, causing a lot of damage. There was a recall, but only on model years up to 1999. My car only has 60, 000 miles and they need to all be replace.

Ford needs to step up to the plate and have another recall.

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pgiglio
west long branch, US
Jul 30, 2014 10:14 am EDT

Right front tire wearing inside and outside edge
I have complained to Ford Many time about this and I was told its my driving
Then why is it only happening on one side?

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william hermann
Cottonwood, US
Jun 28, 2010 9:01 pm EDT
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My ford 2004 f250 6.0 dieasl has had on going problems with the turbo egr systems for a long time I was lucky that most of it was under warrenty but the truck only has 84000 miles and no warrenty. just payed for and still having the same problems and they want thousands of dollars for each repair. don't have it.

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Jaagn reddy
, US
Jul 29, 2009 2:11 pm EDT

We were offered $100 in gas cards for attending a Car Dealer promotion and send the $5 redemption fee also. after mos and never ever received a gift card for my gas. something NEEDS to be done.

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joni
,
Dec 03, 2008 5:29 am EST

Bought a brand new ford escape, at 1, 000 miles the transmission started to slip. It has been in the shop for 7 days now, it seems it already needs a new trans. And we should buy american?

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Kita
,
Aug 28, 2008 11:48 am EDT

Ford vehicles are HORRIBLE! They are truly one of the worst investments ever. The cars wear and tear very quickly and just isn’t worth all the drama, not including the finical aspect. From the cars to the dealership service department...SUCKS SO BAD!

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Marius van zyl
, ZA
Mar 27, 2015 10:29 am EDT

The same old story. I bought a Fort Figo Ambiente 1.4, 2015 model from FEDAUTO NEWCASTLE on 26 February 2015. There was a dent on the left front door. The Sales Manager promised to fix it for me and made arrangements with a service provider in Newcastle to fix the dent. He sent the Sales person with me to the place were the dent will be fixed. This was a few days after I received the vehicle. With our arrival the the service provider told me that he can only fix the dent on Saturdays and took my number. I never heard from him since then. I phoned the Service manager at FEDAUTO to report that the service provider never called me back. I called him two times after that to find out what the delay is since there is no progress! He promised to personally make arrangements to get my car fixed, even if he must sent me to another service provider who can fix the dent. It is now ONE MONTH LATER and the dent is still not fixed and I am still kept in the dark! On 24 March I decided to rather sell the car! That is that! Poor service by excellence!

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Don't Start
Milwaukee, US
Jul 11, 2010 11:33 pm EDT
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Wow, very informative. Really got to the point on this one. By the way, are you 12?

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ESER AYNACI
, TR
Feb 28, 2009 1:56 pm EST

I am eser aynacı.22/ 02/2009 to samsun ford otokoç buying new ford fiesta.Our car damaged after buying ten minutes later.

33 DR 053
[protected]

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Ford local sa service lets ford down dismally.

I challenge all you Ford lovers, leave a message at your favorite Ford customer service to check if they reply.in my experience no one is ever available and messages are never returned. Possibly there is another number but my advice is not to waste your time phoning the Ford customer service at [protected]. I have left in excess of 10 messages and have yet to have someone return my call. I have asked for the problem to be escalated, and again this is an impossible task. They will not let you get hold of the MD. Either his staff are pulling the wool over his eyes or he doesn’t care to know.

The reason for trying to contact Ford SA customer care was 8 months of chasing after dealers and not getting issues successfully resolved. Now more than 2 months, 5 e-mails and at least 50 calls, all that has happened is that I am frustrated and still have a vehicle that is not operating in the manner that it should.

So let’s get to the problem and as to why I was trying to contact Ford SA. For starters my car, a Terrotory ST, which is the most expensive passenger product that Ford SA offer was in at Fury Ford William Nicol for about 15 working days last year. It would have been longer but the last time, I was scheduled to leave the car for another week, Ford was going to give me a replacement car (The service manager’s car). When I went to drop off the car they had a Fiesta for me but I was told that I would have to sign accepting an excess of R40 000 should anything go wrong – this is totally ridiculous, as I was not taking my vehicle in due to my own fault.

What are the problems that I have been having that they haven’t been able to fix.
• Faulty cruise control, been in 5 times to have this fixed. I finally asked my brother in law to help. He found that the brake light and cruise control switch connected to the brake pedal was faulty and fixed with a piece of cardboard.
• Arm rest fixed twice broken again.
• ‘Clonking’ noise in the front right (Sounds like shock) fixed once re-occurring again.
• The warning signal for the lights has stopped working, I think this is a result of them trying to fix the cruise control.

To add insult to injury this Christmas I was on vacation in Knysna. I checked and there was a local dealer as the car was getting close to its 45 000 service. When I got to Knysna I phoned the dealer to book the car in and was told that the Ford dealer was being bought out and they weren’t taking other bookings. So I was back on the phone to my favorite FORD SA customer service team. I was given 3 stories 1st they were being bought out so weren’t taking other bookings, 2nd they didn’t have parts, 3rd they were fully booked, they could only fit me in on the 6th January (3 weeks lead time). To get to this point took 10 days and as many calls.

Early last year when I got my car back from a service they left me with a dent. I have to wonder is this due to an overfull workshop resulting from their lack of ability to resolve problems.

I don’t know what is worse the dealers inability to fix problems or the Ford customer service department lack of service. The sad thing about this whole lot is that I like the car, but I guess without the back-up of local supplier that is useless.

To tell you the truth I would not buy another Ford even at half the price.

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Zethu Zee Tobo
, US
Apr 22, 2016 12:17 am EDT

I have sleepless nights, I loved my Ford Kuga with all my heart and I was hoping that it will take me very far.Hardely 3 years I started having problems when the dealership at The Glen Johannesburg South when I took my car for 60000km service, They told me that I have to pay R22000 for Clutch repairs. When I took this matter seriously and needed explanation they change the story and said it was Spark Plugs Which they recorded on the log book that they changed the spark plugs and they appologised and promised to even buy me new tires. Even so I reported the matter to Ford SA and they didnt even keep up to their promise.
I was going on a Holiday and I had to forget about it because my car was with Ford.

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NoelBoyd
, ZA
Aug 27, 2015 9:27 am EDT
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I just bought a brand new ford focus ST. Problems with the clutch at 6000km with it smoking and burning, even at low speeds whilst driving. Ford now want me to cover the expense of the repair work which is R27 000.00. This is after having taken out the extra 80000km maintenance plan. Wish I had bought a VW.

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Nishal Rammanhor
, ZA
Jul 13, 2015 4:47 am EDT

I have a 2014 Ford Focus ST3. The engine light came on 2 weeks ago, gone to a dealership 3 times in one week and I'm still sitting with the problem. the vehicle is boosting nowhere the way it should. I would think that this is their flagship vehicle and to get this sort of service is absolutely appalling. so now I'm driving a performance car that does not perform. They make absolute, y no attempt to assist. i would never suggest that anybody buy a Ford nor would I buy another myself

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Emzo
, ZA
Jul 25, 2013 9:55 am EDT

i have bought my fiesta 2013 model on the 6th june 2013 since then the ford have not yet released the car in the system and i am afraid of driving the car since it is a target for criminals as it is not yet registered on my name.I appeal with Ford to assist me on this matter as the situation is beyond my control and the dealership that i bought the car from is unable to assit me with the registration due to above mentioned challenge.I have been driving with the permit since 6th june 2013 until now, so it means i have been driving with three permits so far.Please could you email on this number for respond:emmah1979.nkosi@gmail.com or call me on :[protected].

your respond will be highly appreciated.

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Fred.Fieldhouse
, ZA
Feb 02, 2012 7:03 am EST

I bought a Ford Figo. Since day 1 I had a problem with the driver seat that just dislodges itself whilst i am driving. It is now 18 months down the line and Hatfield Auto and Ford Customer Care is still unable to resovle the issue. i was texted last week to bring my car in to Hatfield Auto on 1 Feb 12 to have the new part fitted. I left the car at 07h00 just to be phoned by Hatfield Auto at 4pm and be informed that they have the wrong part and the car will only be ready later. They could not confirm when it will be ready.

I think the service of Ford Customer Care and Hatfield Auto is way below standard.

Fred Fieldhouse

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H Hattingh
, ZA
Jan 05, 2012 7:17 pm EST
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I had a bad experience today. 6/01/2012 Vehicle booked in, list all the problems, Paid for the vehicle and only to find that they did not fix two of my problems and yet not shy to charge you for something that is not fixed. I had to drive back, petrol wasted and also my log book was not even stamped. Guys, I can not even blame it on the new S.A as it is still the old S.A who did the service, Shocking.

Dissatisfied customer. :{

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Enock Ndlovu
, ZA
Apr 04, 2011 2:30 pm EDT

I am experiencing a similar experience with my Ford Bantam I bought in Decmber 2009 brand new. It has been leaking since then (when I was it as well as when it rains if it is on an incline)

It has been with Ford Kempster Umhlanga Dealership, who seemed not to take my concern seriously as it does matter to them. To them it is like I am trying my luck to get a new car. My issue though is that this problem surfaced when the car was still brand new. What a f...

I find that FORD is very poor in after sale service.

As a result I would wish my enemies to buy a FORD CAR. To my friends, never ever consider purchasing a FORD car as they are only interested in making a SALE, but not to satisfy a client.

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KZ Malope
, ZA
May 17, 2010 3:36 am EDT
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I bought ford focus (Auto) 2.0 two years ago and ford sold me extended warrenty, last year october my ford started giving me gearbor problems, i took it ford dealer and they submitted the claim to inovation group and they didn't want to pay. I fixed my the gearbox and it is still giving the same problems, we took back and they say they can't figure out the problem. how on earth they build something they can't fix or detemine the problem? they had my car for two weeks they can't fix the problem. I will never buy ford car again in my life. the service is bad and they don't know what they doing.

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Alan M-Wilson
, ZA
Mar 01, 2010 2:32 am EST

I purchased a fleet of 15 Ford Fiestas and 11 Ford bakkies in May 2009. This is my second time buying Fords. The problem with the new Ford Fiesta's is that they have a serious problem sith the ignition key. I have complained on a continual basis without success. My technical team now have to use a pliers to get hold of the ingition key to start the vehicle. This is a design fault that is not being sorted out by Ford.

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Ford misleading window stickers

In September of 2008, I purchased a 2009 Ford Focus. My car's driver side window has a sticker that says "This car is equipped with a Sirius Satellite Radio". When I arrived home with the car, after reading my owners manual, I tried to get the Sirius Radio to work. Nothing happened. I called my dealer, who said to call Sirius. I called Sirius, gave them my VIN# and all that, and they said that the radio must not have been hooked up before it left the dealership.

I called the dealership back and they asked me to bring the car in when I come for my first oil change for them to look at it. I made the appt for the oil change and mentioned the Sirius problem to the mechanic. He said he'd have to look into it and call me back. He called back hours later to tell me that my car does NOT come with the Sirius Satellite radio.

I emailed Ford today, asking them why the sticker says that my car has this radio when it does not have it. I have received NO useful answer to my question. Simply an email back that said "No your car does not come with that radio".

I feel this is false advertising, and not fair at all. Unfortunately, I have no where else to turn, as both the dealership and Ford have told me I am out of luck.

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wood
Ruther Glen, US
Feb 08, 2009 9:52 pm EST

If you have the INVOICE from your car when you purchased it, contact the FORD REGIONAL MANAGER with your complaint about shady dealer practices of selling yo the vehicle. A FORD Regional Manager can require that dealer to put in the radio if your vehicle has it listed on the Invoice that was presented to you at the time of Purchase. Generally Regional Managers are only in dealerships once or twice evry 3 months to handle Issuses with Service . You will have to meet with them to get your problem resolved.

Don't allow your dealer to get away with this. follow up your complaint to: http://www.ford.com/about-ford/careers/contact-ford

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Ford loss prevention department

The past tuesday 01-06-09 I made a phone call to Ford Credit Customer Service from my work. I forgot my account number to made a payment, a customer representitive answer and then she askme about my name and social security number, after this, the representative was tranfer the call to other department. The loss prevention department answer the call. I spoke with Mr. Miller a Investigate associate for Ford Credit. I ask him for my account number, then when he was looking on the system, hi told me that I was late in my payments, I explained to him that I knew about it, and that was the reason why I was calling to made my payment (I was 49 days late), he was making very unprofessional comments about myself, he said: Mrs. Lorena Why you always late, I made my payments on my bills, why you don't do yours?"he was very nasty, I told him I had some problems but am calling today to made my payment, the he said ok give me your information I going to take your payment, I request to him that I decide to speak to someone else, because I did'nt appreciate the way he was talking to me and I don't want to give any info abuot my bank account to him. He denied to transfer the call, so I request to speak to his manager or supervisor but he denied as well, he told me that he was the only person that I have to talk with, then he threaten me, he said"I know were you work, and going to send some one to pick up my car", after this he hang up the phone. I went to a meeting at my work, after 30 minutes I came back to my office and I call again Ford Credit to try to talk to some one to made my payment, while I was talking with another Representative, that he was willing to take my payment, one of my co-workers noticed that my car was being town for an unkwon town truck. I run outside and my car was gone, I came back into the office and I speak with the representative, I asked him why they take my car? He explained to me that it was weird because I was only 49 days, he told me that normaly takes 90 days before they repo any car. Mr. Miller was the person responsable for the incident taht I have last tuesday. I am very up-set to see how some people can abuse of the sistem and take advance of their positions. Now am trying to recover my car in is a nightmare, because I have to pay extra $360.00 to the repo company, because Mr. Miller want to be rude and he decide to not give customer service and transfer the phone to another representative or his supervisor. This is the worse experience I ever had in my life, this person was threat me like I was a criminal or a most wanted person in florida. I made the call to report a payment and because he didn't hear what he want from me he take the desicion to made the order to reposes my car?, this is unfear, the economic right now is in very bad shape for every single citizen in this country. I am a single mother a full time employed and a full time student, why this horroble think happend. I spoke with some many people in Ford Credit, some of them agree that it was a mistake another people for the investigation department, was acting like they don't care, becausethey told they got what they want the car, and after this they don't care any more. Finaly I spoke with Millie Canino she was wonderfull she help me on everything, and now am in the process to get my car back. This is the first complaint I want to do, and I will be doing as much I can to avoid for another person to get those horribles mistakes. This people should get better training on customer service.

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Hardworking 2002
, US
Sep 28, 2018 7:06 pm EDT

I am not late on payments and never have been. I pay two payments at a time and have so for almost a year.. well Ford credit did not process the payments. once I found out they did tell me I authorized but where not processed for some reason... they did refund me the late fees ---But dinged my credit for being late? I was not.. I have the confirmation number ---So now I need to write a letter to the 800 pound ford credit giant basically begging them to do the write thing and remove it --- they are rude and just nasty the different is I bought 5 fords and was buying 2 more this year for my company ---as I said was --the thing you need to know is even if ford credit and ford say they are different companies they are not the profits go in the same pocket like Chevy GM! so --don't by a Ford/Chevy and that what I am doing --now if they do the right thing by removing it from my credit and send me a sorry and some coffee. I will consider -- the sad thing is all the banks and car companies are operating on tax payers money --that our money that the DEMs gave to them! Yes our money to treat you and I like crap and keep them in jobs... We are the working people and have two choices let them keep using us or this upcoming election vote the Dems out of office! The Dems are there friends not yours or mine - Dems claim big business and banks are bad but keep giving them our money and yes Obama did kept them in there over paid jobs and did not let them walk our path in getting repossessed and losing our jobs but let the same people that keep treating us like crap keep there jobs and houses cars. Dems claiming to be for the poor and against the rich but keep giving there friend the banks and car companies our money so they don't have to looses a thing --because they think we are stupid --If the Dems had let them get repossessed like all of us normal everyday people loose there job and car reprocessed like the rest of us having to fight our way out.. I promise you they would be treating you better --- if you where in there position how would you treat people --- Something to think about when Dems say there are for you ? last 8 years should remind you of what you lost.. I was lucky that I was able to work thought this and not loose everything.. Just think about what I said --I am not for either party trust me but look at the facts.. We allowed the Dems to bail out so they have no idea what we had to endure--- Made me stronger and wakeup to what the Dems did to us

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neutralite
Los Angeles, US
Jul 24, 2010 3:23 pm EDT

Meh, in African language means "Goat!" and I will not be surprised that he/she works at Ford. What a shame. Meh never looked at the totality of the complainant's story but instead focused on the complainant's linguistics.

Ford credit is a poor organization. And that is a fact. They hound you with robotic calls that drives you crazy. I am an attorney and have nerver recieved more complaint from any other organization than the unprofessional ford.

Regardless of the contract language, it is a standard industrial practise that a customer is given up to ninety (90) days to make a payment. The creditor is also allowed to punish the creditee by reporting late payment to the credit reporting agency. Then lastly, repo the car. If a person was offering to make a payment then why would a creditor go ahead and repo the car. The only reason for this is bad service coupled with bad shameless persons like "goat" trying to defend it.

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Hardworking 2002
, US
Sep 28, 2018 7:05 pm EDT
Replying to comment of neutralite

Good For you Well Put--

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jmy2468
Parlin, US
Feb 02, 2010 3:38 pm EST

I just had my car repo'd last week from Ford. Was 60 days past due and coming up on being 90. Every single day, I have been calling them and they have been telling me the same thing over and over again. I need to call back tomorrow because my account information has not been updated yet. They told me that it takes 24-48 hours for that to happen. Well, its been a week now. I can't get any information on how much this is going to cost me. My car was a lease, I had 4 payments to go. I will try to call them again tomorrow and see what happens.

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mykiki
Cleveland Heights, US
Nov 17, 2009 9:31 pm EST

My complaint is with the lease return. The car was in pristine condition. I even take out the mats and put drug store mats in so when I return the car their original mats are in perfect condition. I did all my maintenance directrly with Ford (oil changes tire rotations etc).

When I went to return the car the dealer said it was in good condition and not to worry everything looked great (except for a small grocery cart ding).

I received a bill from Ford Credit for over 600.00 for tires as they said they were about 3 sheets of paper thick below the allowed tread. ( I had 36, 000 miles on tires with a 42, 000 mile warenty...go figure) so I was charged 175.00 each for 3 tires the ding and some other scratches (that were also very minor).

I c alled to dispute and the people at For Credit were so rude. I was never late with my payment ever and I was treated like a low life. They would not connect me to anyone in charge...April and Katie...you think you are so tough...go to college...get a real job...you two are loosers! I hope your ### get huge sitting in your cubicle eating hohos and treating people badly while robbing them blind. Remember, what goes around comes around!

I will never lease a car from Ford period. When I called the dealer to let them know what they were doing, he said if I were to lease a car with him again he would take care of the bill. What a bunch of crooks. Keep it up guys, you will be in as much trouble as GM. I am leasing foreign next time .

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CarlaTTTTTTT
Milwaukee, US
Oct 24, 2009 1:08 pm EDT

I had the same exact situation. They took my vehicle. I was 60 days late on a payment. I moved and they could not contact me for a week but took my vehicle because they thought I tried to escape with it. They didn't even give me time to update my phone number and new address. They are RUDE, one representative even ridiculed my terminal illness aksing "why are you in the hospital so much?" I explained that I had lupus and that I get sick sometimes. She told me "Well you knew you were sick when you bought the car". So after almost 3 years of payments they repossessed it because I didn't talk to them on the phone when they were trying to reach me. I would advise EVERYBODY no matter how desperate you are for a vehicle to never, ever ever do business with ford credit. They are heartless, their rates are high, and if you lose your job they repossess your car immediately because you have to have a job in order to keep your car according to the contract. They have some shady business practices and are rude to their customers.

DO NOT GET A LOAN FROM FORD CREDIT. If you are applying for a loan through the dealer and not your bank, make sure you ask if they are using ford credit. If they say yes, tell them to please find another loan company.

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uoykcuf
Lake Worth, US
Sep 17, 2009 11:35 pm EDT

Ford Credit is run by a bunch of a**holes who the majority of don't speak good English. There is a special place in hell for most of them, especially Sherry Johnson and Belinda Navis of Ford Credit in Deerfield Beach, Fl.

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momsabamafan
Cullman, US
Jun 26, 2009 11:00 am EDT

dear meh. sounds like your as big a jerk as the guys at ford. I too have had problems with them, called told them I was laid off and worked out plan, followed them took my truck anyway, got nothing but rude people that obviously have job security! You need to see if they're hiring!

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meh
, US
Jan 30, 2009 12:50 am EST

ok english is not your first language, that much is a given. however i believe you're leaving out key details. from your single long paragraph it sounds as if your account was deemed a high risk, meaning you are prob never on time with your payments & never call ford credit when you're late. your account must have already been out for repo for them to get to your car so fast after your call. if you read your contract you will see they have the right to pick up a vehicle after only 1 day past due so i dont know where the "you cant repo my car until im 90 days past due" came into play. anyways, hope everything works out for you and you were able to get your car back

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Ford need new transmision (out of warranty)

I have a 2017 Ford Focus and the warranty was about up so at about 99, 000 miles I took it to the local dealer and asked them to conduct a complete inspection of the car to see if there were any issues that needed to be fixed. They told me that everything was in good shape no problems. Now I am at 105, 000 miles so only 6k later and my transmission starts slipping wont shift into 2nd acts like it is in neutral, and the check engine light comes on. So I don't drive it anymore I take it to the dealer they say the transmission needs to be re-built and it will cost between 1200 and 1800 to fix it. Now mind you they are not going to even fix the entire transmission but instead only the parts that are bad. They also will only give us a warranty of 1 year or 12, 000 miles. I have called other companies and they will give a 1 year unlimited mileage warranty which I still don't think it is great it is much better than Ford will give. Sounds like Ford is not going to give an unlimited mileage warranty because they know it won't last very long. What happened to standing behind your products? So now here we are with an American car company that can't compete with the foreign auto makers. While Ford may not want tax payer money now to bail them out they will soon. By the way the engine in this care is made by Nissan, so even if you buy from the American Car makers you still end up with a product that is not completely made in America. If Ford can't give me a much better deal on this transmission re-build I will never buy another Ford or American car again, and I will tell all my family not to do so either. I also will make it my goal in life to post this info on every website I can. If anyone has contact info for the executives at Ford I would love to send them an email or give them a call. Oh and one more thing the inspection that the dealer did when the car was still under warranty was nothing special it was just the normal 36 point inspection. I have also spoken to a number of other car repair shops and they say transmissions don't normally go bad without some kind of notice, but I did not notice any issues and if you believe the dealer neither did they. By the way the dealer in this matter is Imlay City Ford in Michigan. I wanted to make sure they got some free advertising too, since they are not willing to work with the customer either.

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VictoriaKMI
, US
Jan 13, 2010 11:56 am EST

Anyone with a 2017 Ford Taurus with broken coil springs:
Though a recall has not been issued for the 2017, there is a recall for the [protected], leaving all of us with the 2017 to pay for the repair ourselves when Ford should cover it! I have spoken to several Ford dealer mechanics who cannot believe the 2017 was never recalled, and I am asking that anyone with this issue follow up with Ford and the NHTSA so that we all get help with this! If you have already repaired this, you get reimbursed if there is a recall; they just need enough complaints to put it into motion! Call the Ford Customer Relations line at [protected] and the NHTSA Vehicle Safety Hotline at [protected]. This is a safety and fairness issue that should not be ignored!

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Blacko
, US
Dec 14, 2010 7:06 pm EST

Ford new holland auto group in new holland pa [protected] w. Main street new holland, pa 17557) is the last place on earth where you should purchase a new or used vehicle! The service at ford new holland auto group is completely unacceptable. They are not professional. I can not believe the way we were treated by these people. I would never recommend anyone to buy a vehicle from these people not even my worst enemy. They were not honest in their conversations so I can only imagine what they are hiding in the quality of the vehicles they are trying to sell.

Valerie
Valerie
, US
Oct 17, 2008 10:19 am EDT

I have a 2017 Ford Expedition. The rearview mirror fell off three months after the 2017 purchase. It has just fallen off for the 11th time and although it has been glued 10 times it does not adhere to the window. It is a safety hazard and the Ford Corporation has not come up with a solution. I almost hit a woman right behind be as I could not see her position using the side mirrors.

I have been without the mirror more than I have been with one. Everytime, the solution is to glue again. This has not been the answer and none other is forthcoming.

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dunphy ford sucks
Philadelphia, US
Jun 04, 2009 3:34 pm EDT

Service dept installed ac evaporator without orifice tube I had to take it to another shop and pay them to fix what dumb dumb ford
Couldnt. They wont even accept the idea that they made a mistake. This dealers customer service sucks from the service manager
To the sales manager to the owner they dont even return phone calls. I contacted ford what a waste of time that was. Stay away from this dealer! I'll be selling my 2 fords soon.

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BZE CHIC
, US
Jul 30, 2009 6:16 pm EDT

I would not recommend anyone to purchase a vehicle from galarza. I purchased a car and the same day I drove it off the lot we had to bring it back the transmission was messed up, they gave of the run around and we asked for our money back but they refuse to give it back, i'm stuck with the car now. The contract they gave me was bogus so is the warranty paper. Every one that i know purchased a vehicle from galarza has complained about their care breaking down on more than one occasion. So please don't make the same mistake. Before going the galarza I was not approved for a loan from any other dealers that should have told me something was wrong with the dealers. If i wasn't approved there how come they were approving my credit at galarza, because it a phonie company everything about them is wrong .

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mad at ford
, US
Jul 19, 2010 6:11 pm EDT
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This dealership cannot be trusted at all times. They will lure you and screw you! My 2017 expedition engine blew up with 62, 000 miles on it. I took it to ford of upland for repair. After paying almost $6, 000 for replacing the engine, 10 miles driving off the service lot, my engine had a leak, something was was not installed correctly. After a month, I took the expedition back for a smoke coming out of my vents, the service manager jason forsythe informed me that they refused to work on my car. What a rip-off!

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patricia berenbaum
,
Sep 16, 2008 8:21 pm EDT

Due to a vehicle defect we had to purchase a sway bar..shock & strut assembly..stabilizer bar control link..a new tire, , and alignment. Our vehicles tire blew out due to this defect and no one at Ford will take responsibility. If we had been on a highway we certainly would have been killed and this would be a major lawsuit. Our total expense came in at $1277.54. Ford has stated they have no record of this vehicle having that problem but have had this particular problem with other Ford products. We want reumbursed for the amount this problem cost us. We have the parts, pictures, and info from people who saw this accident. Please respond !

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mad at ford
, US
Jul 19, 2010 6:14 pm EDT
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I had the same experience with this dealership! Stay away from Upland Ford they are the most dishonest service company!

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Bad Ford Welds
Knoxville, US
Aug 18, 2009 2:22 pm EDT

2017 Ford Escape, Cracked crossmember due to very bad weld, Ford declined to fix it because we
were 4, 000 miles over our 36, 000 mile warrenty. Cost me out of pocket $639. I told ford this was a saftey issue, but all they would say is sorry you over your warrenty. Check out the photos

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Ford irresponse customer service, fraud

This is a very serius complaint. I requested 4 times (first on Dec 8 2008) a lien release
for a Minivan that I bought at Ford Credit company, I paid 17 dollars, and haven't gotten anything yet.
The Ford Credit division told me all lies. They said that they already mailed it to me, but my local
post office didn't get nothing from them, also they said that they faxed it to me, but that was another lie, my company
didn't get nothing from them.
The said they will work on Dec 24, today, and that was also not true.
I want to know what is behind this problem?, why they did want to send me the lienrelease?. Who
else is involved in this case?. There is Court Order to tranfer that Minivan to someone else, since they do not
want to give the lien release, I will not be able to comply with the Superior Court.
I will contact my attorney on Friday to see what else I can do, I hope Ford knows what they are doing.
Besides all technical problems you can see in almost all complaints in this board, we also have as you see fraud and
serious unethical bussines.
With regards
Jose Banda-Schulz

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Ford - poor customer service

I bought a Ford one year ago, and was enrolled in this Owner Advantage program it seemed like a good program. I began to have problems with the dealership posting my repairs incorrectly I would call the dealer they would adjust my balance, if I didn't mention to them that I was in the Owner Advantage Program they would not post it to my account. After all...

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Ford engine problems

This is our second truck that at 15, 000 the engine dies. No one in Drew Ford has any idea on what's going on. For the first truck engine was rebuilt and we sold it and got another truck from Drew Ford. We figure we had a lemon. Guess what it happened again and this time it is costing us a fortune be we are in California Dessert trying to make it to Kansas. It has been two weeks already and we have not seem any prgress. Also we contacted Ford Company and there were no assistance with that. We understand that Drew Ford is getting a new engine for our truck but it's been two weeks already and we are now paying for the camp ground we are stuck at and the residence we are moving to. (Double our trouble)

We can't figure who will take the responsibility to step forward in our sitiation. Both Drew Ford and Ford Company is passing the buck.

Does anyone know we we need to contact to get an affirmative action?

Sincerly, stuck in the dessert.

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Ford bad service

Is it fair that Chesapeake Energy and Barnett Four Sevens Energy is taking my minerals for free? I am a 70 year old, single woman and I am scared. I am struggling to pay my house payment and these energy companies are stealing my money. They owe me over $5000 because of my oil.

In March I had to travel to travel over 14 hours to be by the bedside of my son who was near death and with the price of fuel and airfare, I got a little behind on my house and car payments; so I did the best that I could. I am on a fixed income and really do not have room in my budget for the unexpected. So I paid Ford Motor Credit half payments for 3 months. I explained to them my situation and set up arrangements with them that they accepted and they still continued to threaten me with repossession. I have paid them 2 months of my past due balance and only owed one month and $185 and they still sent a tow truck to repossess my car on a Sunday afternoon, despite our previous agreements. I have had this vehicle since March of �04 and only have one more year to pay on it. I have made my payments every month for the past 4 years until I ran into an unexpected emergency.

I also tried to catch up on my mortgage, but Litton Loan has refused my payment which has made me 3 months behind. They have begun filing for a foreclosure. If the energy companies would have paid me on my oil lease I would have been able to pay my mortgage shortage. I went to Channel 4 and have not received in response back. I also called the Attorney Generals office - no help there either. Is Chesapeake Energy and Barnett Four Sevens Energy God? Are they untouchable? I am just barely hanging on by a thread. When I lose my house and my car, what am I to do? Go homeless? Live in the streets? Please advise.

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Laurie
Haslet, US
Dec 04, 2008 11:29 am EST
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They cannot take it for free, unless the mineral rights were sold before you bought the property. Go back to original deed and see what it says.

If the deed includes mineral rights you are entitled to compensation.

Ford In-depth Review

Overview: Ford is a renowned American automotive company that has a rich history and a strong presence in the global market. With a mission to provide innovative and sustainable mobility solutions, Ford values quality, reliability, and customer satisfaction.

Product Range: Ford offers a diverse range of vehicles, including cars, trucks, SUVs, and electric vehicles. Their popular models, such as the Ford Mustang and Ford F-150, are known for their impressive features and specifications. When compared to competitors, Ford vehicles often stand out in terms of performance, design, and technology.

Quality and Reliability: Ford vehicles are generally well-regarded for their quality and reliability. They have received positive reliability ratings and high customer satisfaction in various surveys. While some common issues and recalls have been reported, Ford has taken prompt actions to address them and ensure customer safety.

Performance and Technology: Ford vehicles excel in terms of performance, offering powerful engines and excellent handling capabilities. The brand incorporates advanced technologies and features in their vehicles, keeping up with industry standards and often surpassing competitors' offerings.

Safety: Ford prioritizes safety and consistently achieves high crash test ratings. Their vehicles are equipped with a range of safety features and technologies, including advanced driver-assistance systems. When compared to competitors, Ford's safety offerings are competitive and provide peace of mind to customers.

Fuel Efficiency: Ford has made significant strides in improving fuel efficiency across their vehicle models. They offer hybrid and electric options, contributing to sustainability and eco-friendly practices. When compared to industry standards and competitors' ratings, Ford's fuel efficiency is commendable.

Pricing and Value for Money: Ford adopts a competitive pricing strategy, making their vehicles affordable for a wide range of customers. When compared to competitors' offerings, Ford's pricing is often reasonable. Considering the overall value for money, Ford vehicles provide a good balance of quality, features, and affordability.

Customer Service and Support: Ford's customer service and support channels are reliable and responsive. They have received positive customer satisfaction ratings and feedback. Ford also provides comprehensive warranty and after-sales services, ensuring customer peace of mind throughout their ownership experience.

Online Experience: Ford's website offers a user-friendly and functional experience. They provide online tools and resources for customers, including vehicle configurators and informative content. The online purchasing process is streamlined, and customer reviews help potential buyers make informed decisions.

Overall Rating: Ford's key strengths lie in their commitment to quality, performance, safety, and customer satisfaction. While some common issues have been reported, Ford has taken steps to address them. Considering their diverse product range, competitive pricing, and reliable customer service, Ford receives a positive overall rating.

Final Thoughts: Ford is a reputable automotive company that offers a wide range of vehicles with impressive features and performance. Their commitment to safety, fuel efficiency, and customer satisfaction sets them apart from competitors. Potential customers can trust Ford for reliable and value-for-money vehicles, backed by excellent customer service and a user-friendly online experience.

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Ford contacts

Phone numbers

1800 771 199 133 673 More phone numbers

Website

www.ford.com

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