Ford Motor Companyford country, henderson nv, quick lube

Yesterday, 5/18/17, was the 3rd time (round trip 32 mi) to above to get my car serviced. And, again, was not able to get in because they were too "backed up". They don't make appointments. Because I have to wait for my car, no other means of transportation, they could not help me. This is the 3rd car in 12 years that I have purchased from Ford Country, but it will be my last. Also, I have been a Ford customer since 1988. Do not want to do anything to jeopardize my extended warranty, but feel I must take the car to a place that will be able to do the work in a reasonable amount of time. Tried to send a message to Ford Country but it went automatically to the Sales Dept., which was not my intent. Not sure what you can do either, but felt I had to tell someone about this. Thank you.

May 19, 2017

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