Ford Motor Company / customer service advisor
I booked my car in at kempster Ford Umgeni Road for a service today. The service advisor Mr sbu madondo, was very rude and not very helpful. I was there to fetch my car and he rudely questioned me as to who gave me permission to fetch the car when he didn't tell me. He felt that he was doing me a favor. That wasn't very professional of him and it gives Ford a bad name. He should be trained on customer service delivery.
More Ford Motor Company Complaints & Reviews
- Ford Premium ESP Extended Warranty - deceiving 
- Ford Motor Company - premature tire wear 
- Ford Credit - reposession 
- Ford Motor Company - fusion battery terminal corrosion 
- Ford South Africa - bad service 
- Ford Motor Company - peeling paint 
- Ford Motor Company - ford f-150 steering locked up
- Ford Motor Company - ford f-150 ecoboost
- Ford Motor Company - 2016 ford explorer - engine/customer care
- Ford Motor Company - payments and the transmission slipping.