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Ford Motor Company / 2018 ford edge

1 United States

On November 28, 2018, I was driving down one of my town's major roads at 40 mph, the posted speed limit, and the auto stop/start switch, which had manually been turned off when I started my car, turned itself back on and stopped my car while I was driving. This feature is only supposed to engage when you are stopped and have your foot on the brake. It happened while I was driving and in traffic. This is a safety hazard and I have talked to Ford several times and taken it to be serviced. They could not find anything because there are no real mechanics anymore, they just look for codes. I was told by a sales manager at Jim Bass Ford here in San Angelo, TX, that they would be willing to trade me out of it but only at a cost of $300 more a month in payments. I'm sorry but I'm not paying $875 a month for a car that is not a Jaguar or Mercedes or the like. There is no way to deactivate the feature and I don't feel safe in this vehicle.

Feb 3, 2019

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