SUBMIT A COMPLAINT

FlyDubaiticket refund

Review updated:

ear Concern,

I am writing a complaint again Fly Dubai. My wife "Sadaf Maqsood" & children "2.5 years old "Muhammad Musa Imran" & 2 months old "Hadia Imran"" were traveling through Fly Dubai from Sialkot airport to Duabi Airport at dated 14/03/2016 with Booking # LWUFFZ. I booked their tickets through my credit card & it is clearly mentioned on the ticket that if I am not traveling with them then they need to show the credit card copy and my passport copy at the airport. My wife showed all documents "my credit card copy & visa copy" at the counter in Pakistan but they did not allow them to board in.they stay there for 3 hous & requesting them to board but no one bother.


this was really stressed situation for me and my family.

I request to consider my case and refund my amount 1600 AED. Looking forward your kind reply. Thanks
Booking ticket reference is attached.

Mu
Mar 15, 2016
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Comments

  • Sy
      May 03, 2016

    dear sir i am karim unissa begum i go to airport and also get the boding but emigration counter officer is stop i am going to Qatar visit only sir plz give ticket amount refund PNR : FZ - S9J0VK Issue date : Fri 22 Apr 2016 Passenger Name Ticket no. Frequent flyer no.Mrs KARIM UNNISA
    BEGUM KARIM UNNISABEGUM Flight Departure Arrival Status Fly Dubai FZ 436 M Class Aircraft: 73BS9J0VK
    HYD (Shamsabad
    International Airport, Hyderabad) 03:05 AM, Mon 02 May2016
    DXB (Dubai) 
    05:15 AM, Mon 02 May2016
    Confirmed Baggage: 20Kg 
    Meal: 0 Platter 
    Non stop Fly
    Dubai FZ 001 M Class Aircraft: 73B
    DXB (Dubai) 
    07:30 AM, Mon 02 May2016
    DOH (Doha) 
    07:40 AM, Mon 02 May2016
    Confirmed 
    Baggage: 20Kg 
    Meal: 0 Platter 
    Non stop

    0 Votes

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