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Flowersfromyou / disappointing

Old Saybrook, CT, United States Review updated:
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Ordered a beautiful bouquet of flowers with the same day delivery for my mom's birthday. I picked the date and the exact time when I wanted the flowers to be given, as I could not be there. 30 minutes later I called my sister who was next to my mom and asked how she liked the flowers and I was said that my mom didn't receive any flowers.
I called FlowersFromYou and asked what happened. They said that the order was canceled as the payment was declined. I wasn't aware of it and thought that everything was fine! I was said they emailed me but I didn't find anything (including junk folder).
It's very disappointing to me...

Fl
Dec 25, 2017
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  • Re
      Jan 30, 2019

    Completely ruined my mother's birthday. The order did not arrived. (I ordered the previous day!)They did not offered me refund or anything, only "investigation" . I don't need investigation. I want my money back. Unfortunately they have stolen this day from us, and it never comes back.

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