I ordered from this company and have nothing but hassles. It's been 5 days since I placed my orders for Mother's Day, and one has still not arrived. It was to my daughter who lives on a military base, whose husband is away on a mission. I wanted her to be blessed on Mother's Day. I stressed the importance of them getting there BEFORE Mother's Day and told them why.
After being overcharged by $10 from the get-go, not only did they not make the delivery, I have called on Sat, again on Sunday (Mother's Day), Monday, and now Tuesday, and they said they don't think they can delivery them because it was a bad address. The guy who took the order over the phone, read it back to me correctly. Then somehow their system "deleted" the name of the street. No one checking on this has figured it out??? Then she says there are no florists in their network there. We are talking about Andrews Air Force Base, just outside of DC! Not some lone island. Seriously? So she asked me to look up some other florists in the area for her, and she would try to get it out through one of them. If I'd known was going to go through all that stress, a total of now 2 hours on the phone, and do her job for her, I never would have called them in the first place. But on their site they claim to be rated BEST by CNBC network; if that's the best, what woulds the worst look like? NEVER AGAIN! Next time I am out visiting, I am going to personally check out florists in her neighborhood, and make a personal relationship with them so I know who really wants my business and will make timely deliveries to my daughter and son-in-law when the special occasions arise.