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Fingerhutcustomer service billing issues and late fees

I have had an account w/ fingerhut for 7 months and it has been the worst 7 months of my life. Every single month I go them not billing me or changing my recurring payment status and every month i have to spend hours getting it taken care. You would think they would learn the first time. It took me 4 months to change my billing date from the 10th to the 11th. I have paid 150 in payments but my account is only 73 less then what is was when it started.See Top 10 Worst Companies in Leesburg, FLSo I tried reaching out to a supervisor and a rep calls. They are the worst customer service dept in any company, they do not speak english, not that its a bad thing but trying to deal with this it makes it difficult. So I am still dealing with them and I am at the point to either pay it off and spend money I do not have or not pay and let the account go into collections. At this point I am done. I will never suggest fingerhut to anyone ever. Rant over!

Ko
May 10, 2017

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