FerrellGas / poor service

United States Review updated:

We phoned and emailed when our tank was at 20%, then at 15%, then at 10%. Now we are under 5% and almost out of gas and still no one has come to fill up our tank. The ferrellgas representative we've spoken to on the phone has been unhelpful and uncaring. The customer is made to feel like his is the problem. We are now waiting for our tank to run out of gas and with the temperature still getting below zero we are worried about our water lines freezing and damage to our house. How do I get their attention before we have a problem.

Feb 28, 2015
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  •   Mar 01, 2015

    keep your emails and you can get a record of our calls then sue them for not getting back with you if not to just tell you to look elsewhere and that might not be a bad Idea.

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