Fedex / poor costumer service + dumb company
So, Fedex is deliverying a Laptop to my house. I know I can't be there during
business hours. So, even before the 1st delivery attempt, I called Fedex to tell them that, save them a trip and go and pick up the package myself at their location. Well, the cost. service person on the phone tells me that I could not do that, and that I have to wait until the try to delivery it 3 times before they would take the package out of the truck! Ridiculous!! Called next day, the other stupid person, tells me the same thing again.
So, after waiting 5 days extras to get my computer, due to weekend and no Monday deliveries, when I finally went to get the package, the rep tells me that I should have called and have them hold the package for me!!! Man, I want to scream. Stupid company!! Wasting gas, time and money, when I could have picked up this package long ago!
Fedex sucks, given a choice, I will never use them again!
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