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FastHosts.co.uk / Bad service

1 United Kingdom Review updated:
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I have used fasthosts for years for myself and for clients. In the past couple of years their service has drastically dropped.
The first major fault was when they took their tech support offshore. The second most recent is when they changed their control panel.
The tech support is like all offshore services where there is not native English speaking persons, very poor.
Today i tried to login to a fasthosts account and was blocked even though i was using the correct details, because the account number and passwords have changed due to their control panel upgrade. What a nightmare!
There are many, many better hosting companies out there. Do not believe the reviews that show fasthost as one of the top providers.
I have moved some of my clients and my own sites away from fasthosts, and i would whole heartedly suggest they be avoided.

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Comments

  • Fa
      22nd of Apr, 2011
    0 Votes

    Hi, were sorry you struggled to get into your account. We send everyone an email before migration to the new system to explain the changes and how to get into your account. We're always here though if you need any help, just call us on our local rate number 0844 583 0777

  • Si
      23rd of Apr, 2011
    0 Votes

    I STRONGLY suggest EVERYONE takes a look at these other hosting reviews websites re FASTHOSTS:
    http://www.hostratings.co.uk/host_review.php?id=19
    http://www.webhostingjury.com/reviews/Fasthosts
    http://www.fasthostsreviews.co.uk/
    http://www.reviewcentre.com/r80572_20_Fast_Hosts_wwwfasthostscouk.html
    http://www.ukbusinessforums.co.uk/forums/archive/index.php/t-192690.html
    http://www.hostsearch.com/review/fasthostscouk_review.asp
    http://www.scamfound.com/f13/fasthosts-co-uk-bad-service-198890.html
    http://www.hostingwordpress.org.uk/fasthosts-hosting-review/

  • Fa
      24th of Apr, 2011
    0 Votes

    Thanks for posting these review sites, its always good to get feedback good and bad so we can improve in the future. We've listened and acted on a lot of the issues described on these sites, if you want to see what we've done please visit our blog http://blogs.fasthosts.co.uk/2011/04/customer-service-improvements

  • Si
      25th of Apr, 2011
    +1 Votes

    Utter ### / OPEN your eyes people and DO NOT TRUST COWBOYS FASTHOSTS!

    Follow @FasthostsShit on Twitter and read all his Tweets, Retweets and related links. Plenty of comments from unhappy, rippedoff and pissed off customers that had a CRAP service and their credit debit/credit card debited after they attempted to cancel the 1 year renewal TRAP. PLENTY OF EVIDENCE THAT CONTRADICTS FASTHOSTS UTTER PILE OF ###!

    SPREAD THE WORD - AVOID FASTHOSTS !

  • Mo
      11th of Jul, 2011
    0 Votes

    Does anyone know of a good provider, I've just about had enough of fasthosts myself

    Mo Yusuff
    Club Row Creations

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