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Farmers Insurance / roadside service

Review updated:

While traveling I had a flat tire on evening of Feb. 27. I called the farmers roadside number and was given a arrival time for changing my tire of approximately 1.5 hours. After several calls the tow truck arrived 3.5 hours late and watched us, he also helped from time to time, change the tire. He did not have tools so he used my tools. Had I been on a busy interstate highway who knows what might have happened. Very disappointed in this service and in Farmers for hiring these people and for the length of time required to simply change a tire.

Kl
Mar 05, 2016
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Comments

  • Dk
      Jun 14, 2016

    your insurance only pays the claim..you could have called your own tow truck. farmers does not hire these companies, they are on a list to call if they are the nearest. again, just like your health insurance, it only pays the claim..if you are not happy with the provider than get one you are happy with

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