Farfetch — awful service! no reply at all.
I ordered an IN STOCK Saint Laurent handbag which I thought was on sale. However, 2 days later, Farfetch sent me an email saying my product was out of stock and they had already cancelled my order. I looked at their website and they actually had the EXACT same handbag (with a very different price tag obviously). If they made a mistake on the price tag, they should admit it and say sorry. However, all they did was giving me no option but cancelled by order without asking me. I sent them two emails but got no reply. Their service was unbelievable. I thought it's a reliable online company. They gave me a £10 voucher but I will never use it. £10 means nothing when you are purchasing a designer bag. And, obviously, I will never get anything from Farfetch again.
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