my medicine lacking the full amount!
My doctor writes 90day scripts and this saves me money. I had refills sent 12/06/07 and when I received them from UPS I opened the package and knew right away some medicine was missing. I counted the pills, propoxphene, and there were 120 pills and it was suppose to be 180. I was missing 60 pills. This is the third time they have shorted my medicines. I called them and they wouldn't send my pills without my doctors ok. They called him and made him angry so now he will only write 30day scripts causing me to pay more money. He assured them that if I said I was missing the pills I was missing them. I talked with them and they were hateful and acted like they could care less. The women I talked to said that my doctor must not trust me and he's been my doctor for 29years. They kept insisting they sent the right amount and they didn't. Someone took my medicine and who knows how many others they've shorted. 60pills is a lot of medicine to miss.
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I have been trying to solve this the whoe month of December 2022. No results.
Romie was very rude on the phone! She should not be in customer service. I need help with my prescription and keep getting different answers.
Express scripts has been processing my order for the last 6 days. It was supposed to be shipped on the 20th. This is a medication I need to live. Every time I call I keep getting the run around. It's like my life is a game to them. This is completely unacceptable. This is also the 2nd time I've gone through this.
I had express Script as my pharmacy insurance and was charged with insurance fraud it seems the state of nh got billed when it should been express Scripts.
This is the second time my quantity was short. 1st time i had 30 for a 60. This time 90 for 180. Can you tell me who counts the meds? Who verifies it and how I can get the full quanitity rectified?
My wife has had similar problems with Express Scripts. Considering the length of time it takes to get them to supply the necessary medications they might want to change that to Pony Express Scripts, they are easily the single worst company I have ever seen. They lie constantly about medication being shipped, no details, no tracking numbers, and then later their site lists it as under review, processing, whatever, and never actually shipped. She has been out of one prescription since August and no refills have ever arrived. It is surely just a coincidence that this is a Sched 2 item, the only ones they seem to have such a problem with. In the interim they have claimed to have sent refills twice which never arrived and were supposedly sent via regular mail, again, no tracking, no signature. While she has been forced to do without they have managed to use up two if the refills on the original prescription as well. I have been pushing her to contact the PA Attorney General and BBB in that area about this since the possibility that someone in their system may be diverting medication for whatever ends seems likely.