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Expedia / cancellation of flight/refund

1 NY, United States Review updated:

We booked flights for Christmas from Anchorage to Acapulco in June, 2008. The credit card was charged about $5, 100.00. On August 14, 2008 they called and said that the flight was cancelled. They said we would get a refund "within 3 billing cycles." On October 24, 2008, I called the airlines (Delta)directly about this. I was informed that Expedia never requested the refund for us, even though we were entitled to it. Now we will get our money back in 7 to 10 days (hopefully). Bottom line is that they sat on $5, 100.00 for 5 months.

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Comments

  • Sh
      5th of Oct, 2009
    0 Votes

    I made a reservation for Cancun for my two children and I back in May of 2009 for July 2009. Expedia called and informed that the airline had cancelled that flight. They said it would take a month or two to receive the refund. It is now October 2009 and I have still not received the refund. I have called so many times. Today, they told me that the airline had issued the refund to them back in May!! Even American Express was unable to help.

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