CB Travel Agencies and Tour Operators Expedia Complaints #1382-1401

Expedia review: Service not provided

Geoff Holter of Richmond, CA

Jun 19, 2008 11:30 am UTC

I booked ground transportation with Expedia. ca from the airport in Budapest to my hotel last spring. They took payment for it from my credit card. When I arrived in Budapest on schedule and on time (on a flight also booked through Expedia. ca) the ground transportation was not available. After a lengthy wait I took a taxi to my hotel. When I reported this to Expedia. ca their reply was that their contractor in Budapest claimed that I did not show up... something that is not correct and is provable by the flight record... and they refused to refund the money for the service that was not delivered. I have reported this to the Better Business Bureau.

This is the second difficulty I have had with Expedia. ca on European flights... the last one cost me $600 related to a cancellation fee with a hotel in Madrid two years ago... and I will never use them again. They make no effort to assist the customer even if, in my case, he has spent many thousands of dollars with them over many years.

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Expedia Contacts

Expedia phone numbers

+1 (866) 310-5768

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United States

+1 (800) 469-1793

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Canada

+1 (866) 348-7330

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100%
Confidence score

Belgium

+1 (800) 563-0600

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Mexico

+1 (404) 728-8787

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USA & International

+44 203 024 8211

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United Kingdom

+61 280 662 745

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Australia

+64 99 131 849

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New Zealand

+43 120 609 1038

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Austria

+45 43 682 060

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Denmark

+358 972 519 837

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Finland

+33 157 324 986

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France

+49 69 945 192 320

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Germany

+353 15 245 005

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27%
Confidence score

Ireland

+39 291 483 700

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60%
Confidence score

Italy

+31 202 008 459

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Netherlands

+47 24 159 914

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100%
Confidence score

Norway

+34 912 757 314

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Spain

+46 851 761 378

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Sweden

+41 445 112 000

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Switzerland

+86 400 990 1463

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China

+852 30 774 857

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33%
Confidence score

Hong Kong

+91 124 487 3888

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20%
Confidence score

India

+81 363 628 013

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100%
Confidence score

Japan

+60 377 249 556

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100%
Confidence score

Malaysia

+65 64 155 555

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33%
Confidence score

Singapore

+886 277 438 472

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Taiwan

+66 27 873 383

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Thailand

+54 19 493 334 949

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Argentina

+55 19 493 334 964

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Brazil

+44 20 7019 2937

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Pr Manager

+1 (604) 235-6812

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+1 (416) 202-8736

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Pr Manager

+1 (917) 332-5039

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Vice President Finance

+1 (613) 780-1386

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More phone numbers

Expedia emails

support@expedia.com

100%
Confidence score: 100%

Support

dmcnamee@expedia.com

99%
Confidence score: 99%

Finance

Expedia address

333 108th Avenue NE, Bellevue, Washington, 98004, United States

Expedia social media
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