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Europcar.com / overcharge

1 Indonesia Review updated:
Contact information:

I rented a car at Paris CDG Airport from Indonesia from 15/05/08 till 31/05/08. The confirmation came 2 days later at "approximately" Euros 515. Rental Agreement [protected]. When I returned the car and the GPS nobody checked it. It was in perfect condition anyway. The attendant asked me to sign a receipt where the estimate payable shows Estimate payable Euros 525, 77. I asked if this was the amount my account would be debited and he answered YES.

I am very surprised to receive the bill 2 weeks later showing an amount of 973, 65. It shows a Charge of Special equipment replacement (GPS I believe) of Euros 334, 44. I totally disagree about this and ask a review of the bill as it was at the reservation. I am looking forward to your advise.

Regards,
Thierry Gasnier.

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Comments

  • Ja
      18th of Nov, 2009
    0 Votes

    My name is Jayasingam. I rented a car in UK from Europcar through easycar. I didn't even rent the GPS. And they overharged me 50 pounds for 'special equi repl'. I have complained and await their response

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