Review updated:

I had a hire car from Europcar Italy for two years. My contract was to hire a VW Passat for the total two years. Halfway through the second year the Car Rental Office telephoned me and insisted that I take an Italian car. I was very unhappy about this as I consider Italian cars to be unreliable.

I had to take the Italian car and during my family holiday in Austria, the car broke down. I telephoned Europcar, Bergamo Airport and their representative told me not to drive the car. Europcar then sent a tow truck out to collect the car and left me and my family stranded in Austria.

One month later, Europcar charged me 400 euros for the car being returned to a foreign office?

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  • Eu
      Apr 28, 2010

    I hired a car from Europcar, Thynne Street, Bolton

    It was due back on Wed 17:00, it was actually returned at Wed at 16:20, but Europcar have charged an extra days rental claiming that it was returned back on Thursday at 14:00.

    The help desk say that we have to prove that the car was returned on the Wednesday.

    This is just fraud.

    I am totally disgusted by Europcar

    How can we bring this company down?

    0 Votes

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