I am an employee of ETourandTravel INC. and I've worked there for about two years. We offer you a 15 DAY MONEY BACK GUARANTEE with the vacation, past that it is bought and paid for so that is why you did not recieve a refund.
We are a credible buisness and have been in buisness since 1992 if you visit www.sunbiz.com and click on the first link for Document Searchs, then search for ETourandTravel by name it will pull up our history. Every corporation in Florida must be registered on this website. Just because you are not a cautious consumer does not make us a fraudulent buisness.
And to the person who posted the comment on this account, this is not a 'true scam' I don't appriciate all of these postings from ignorante consumers. Read your terms and conditions when you recieve the package and understand that almost any buisness that must issue a refund takes 7-10 buisness days thats a credit card issue not our companies. I sell these vacations for a living and i hate reading these complaits when most of the questions and problems could be sorted out by a contact which we are available by phone at 407-515-2400 or there is online support at www.etourandtravel.com and click on contact us.