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Emirates Airlines / passport swapped

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Emirates Airlinies
I would ike to draw to your attention our experience availing the service of emirates during the time that my 7 year old daugther flew back in Manila from Dubai last 3 January 2009.

When we called our daugther during the night time that she was at home in Manila, we just found out that the passport that was handed over to them by the assigned flight or ground steward was not belong to my daughter. Since it was the first time that we avail the service of Emirates in travelling unaccompanied minor, we believe that the airline personnel will take good care of all the things that require from them.

We are so disappointed on the kind of service that the Emirates had.




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A  24th of Sep, 2009 by 
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Emirates Group / Emirates.com Logo Emirates Group / Emirates.com
Customer Care Service
PO Box 686
United Arab Emirates
+371 8000 4464
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