The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Emirates Airline / flight delay

1 flat 4 /32 Barlowmoor roaddidsbury, England, Greater Manchester, United Kingdom Review updated:
Contact information:
Phone: 07973786519

On the 4/2/08. I and my freind mr t, royal. Were to fly to phuket via dubai & bangkok, flight n0 ek20. At manchester airport. We arived early checked in. And made our way to the gate. As we went my freind mr royal comented on a couple in their sixties who were drunk and arguing with ground staff. My freind turned to me and said I hope they are not on our flight. You guessed it they were. But the ground crew were still going to let them on. It was'nt untill we reached the tunnel to enter the aircraft that the piolet said later on even he could see. They were to drunk to board the plane. So we had to sit on the tarmac for nearly two hour's. While they found there luggage. Which made us late for our conecting flight. From dubai flght n0ek386 to bangkok. This meant we would have to stay in dubai for 15 hour's we had to wait in line at dubai airport for nearly two and half hour's while they tried to find hotel's for everyone. And alternative flight's. So we spent 15 hour's in dubai only to be told that we would not be flying the second leg of our trip with thai airline's. Now thai airline's are great for short hops. But this is a 6 hour flight and the plane was to say afew year's old and not what we are use to. And not what we payed for. We don't travel 1 st class but it was an awful flight. And also at this stage we were never offered e-mail or free phone calls. Which we now find out we should have. So atleast we could have phoned home and our hotel to hold our resavation. When we arrived in bangkok we were then told they had no flight till the next day. And we would have to spend the night in the airport. Till we told them how long aflitght delay we had had. Lucky for us they got us on aflight in three hour's. When we arrived in phuket neither of us had known it was chinese new year. And of course our rooms at the hotel had gone. So we spent three hour's walking round pattong looking for a hotel. Lucky for us emirates har lost our luggage again only for the thired time in four year's even though we were told that. Even with the delays they would still go through. They did three day's later. So we had stay in a very run down hotel for seven night's at twice the price. We are now in our own hotel. With internet access. So I after two weeks have the clear mind to sit and compose this e-mail. And would like to know what emiratss are going to do about it?. We are silver members of there skyward scyhem and I would exspect better than that, yours sincerly c. R. Hopwood

Sort by: UpDate | Rating

Comments

  • Te
      24th of Feb, 2008
    0 Votes

    dfsa

  • Me
      23rd of Aug, 2012
    0 Votes

    on my return journey from iran to the united kingdom i was supposed to have a stop over of one hour and twenty minutes however the delay was six and a half hours. when i went to depart i was told that the flight was delayed the flight was changed to 14.35. my ticket number was 176-2061455631 my name is mehdi gholamali. on my return i was exhausted from such a long journey. this experience was very unexpected as i had had a very good flight out from the uk.

Post your comment