Efax / efax

You guys have the worst billing department ever. Can't understand what they are saying and I speak spanish so I am use to accents. Problem they get upset, rude and vindictive (place you on hold as a punishment) then have the nerve to talk low when you asked them to repeat the yell. LOL! I was quick to lose my patients and cancelled. Only time I was treated properly was when I subscribed, of course you get treated nicely and an agent who speaks clearly. I had the subscription for a year or more, first time calling the billing department and was lied to the first time and was transferred. Had to 2 more times finally although still rude, got a cancellation while on hold. Once, I got the email I hung up.

Jun 01, 2018

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