Discussion Post a reply | Print | Stop Watching Thread
wrong shipping address
trrytoony (218 ) View Listings | Report Jan-11-09 09:00 PST
ebay checkout changed my shipping address to another state.mean while i started getting emails from another angry ebayer claiming i stole his property, unrelated.paypals keven, claims somebody on my end changed my paypal shipping address while i was logged in.bs.then why are the ebay invoices changed too?not to mention ebays new checkout, has a link to direct you back to ebay, right?well, you get redirected but are still logged in to paypal for up to 10 minutes!WTF?they missed that one, never had time to cover it up.so i looked around the net, ebay and paypal admitted this happens, why don't they just pay me my money back instead of trying to cover it up?this is the kind of bs that is going to get the banking industry involved.we all have to file with consumer affairs.
this will stop them from bleeding sums of money from us and leaving us out to dry.i honestly though i was hacked, took out a police report on the man in another state.paypal never banked on my internet skills, i found the man and contacted him.my state would have extradited him, and was didn't do anything.i explained all this to my bank, they will get my money back and help me file with the federal gov, in an effort we should all make to force paypal to be regulated as the bank they are and stop defrauding us!
6 replies Date posted Reply #
trrytoony (218 ) View Listings | Report Jan-11-09 09:02 PST 1 of 6
PayPal Glitch Sends eBay Packages to Wrong Buyers
By Ina Steiner
September 11, 2007
AddThis Social Bookmark Button
A spokesperson has confirmed that a "PayPal database issue" has caused a problem in a small percentage of eBay transactions that mixes up ship-to addresses. A few reports began surfacing late last week that eBay sellers were sending packages to the wrong users due to an apparent glitch. PowerSeller Evan Prytherch said he bought a toner cartridge from another eBay seller using Buy It Now and using eBay's PayPal payment service. He said he was surprised to receive a call from a person he had formerly sold something to who had received his package in error. "It's a potentially very, very serious PayPal issue with a lot of very nasty ramifications, " Prytherch said, adding that he wouldn't have believed if it had not just happened to him.
PayPal spokesperson Sara Gorman said the shipping team has been working on the problem over the last day or so. She said there would be no announcement made to the eBay System Announcement board because it affected such a small percentage of sellers. "We are going to work with the affected users individually." Gorman was referring to users who contacted PayPal or posted on the PayPal board. She could not say whether PayPal would actually send an email to every user affected by the problem.
One buyer affected was Ann Farmer, who had filed a class-action lawsuit against eBay in April (http://www.auctionbytes.com/cab/abn/y07/m05/i04/s02). She told AuctionBytes late last week that her daughter had received packages at her home in another town that were supposed to go to Farmer. And when she subsequently tried to pay for several additional eBay purchases, her daughter's address showed as the ship-to address, and she was unable to change it.
On September 3rd, a user posting on eBay's PayPal discussion board under the User ID mad_monkey_inc wrote, "Was going through my recent payment transactions and noticed that the last 4 had a ship to address that was not mine. The weirdest part is that the new address is confirmed. I have talked to Paypal service center and they are currently working on the problem, but they claimed the new address was being forwarded to them by ebay." Another user responded to the thread citing the same problem (http://forums.ebay.com/db2/thread.jspa?threadID=1000553683).
When asked if there was a pattern to the glitch, Gorman said she did not know. PayPal is focused on getting the issue fixed, she said.
Asked whether sellers who might take a hit in their Feedback ratings could get resulting neutrals and negatives removed, Gorman said PayPal would work with eBay on that and "do whatever we can to work with users individually."
Update 9/11/07: See an update on eBay's Chatter blog.
trrytoony (218 ) View Listings | Report Jan-11-09 14:24 PST 2 of 6
ebay has even added a link to address the problem back in july.i was never notified, anyone else heard of this link.paypal had to know about it, here is the page to report that issue, and it is going world wide web:
trrytoony (218 ) View Listings | Report Jan-25-09 16:21 PST 3 of 6
well, i lost all three of my claims, despite overwhelming proof there is a billing/invoice problem.my bank will recover my money, and i will file more complaints into paypal.
paypal is a bank, and must be regulated as such, period.in time, they will get what they deserve, and justice will prevail, charges will be filed, and a multitude of claims will be settled.paypal will have to close in the end, then we can begin to use other, regulated payment options again.
bank of america's legal dept.seemed very interested in my claim, possibly due to my diligence in proving my case.perhaps they will take paypal from ebay when the ball drops!
it will happen, always does, many money drunk arrogant people are repeating the mistakes of the great depression, and paypal will be held to bear.
trrytoony (218 ) View Listings | Report Jan-27-09 12:51 PST 4 of 6
here is what ebay sent me when i inquired about ebay changing my shipping address on their invoice, talk about passing the buck, " Dear Terry,
Thank you for writing eBay in regard to our concern.
I understand your concern and would like to inform you that while eBay
is affiliated with PayPal, we are two separate entities. Although eBay
has acquired PayPal, we at eBay have no access to your PayPal account
which is why I am forwarding your email directly to a PayPal
representative who will quickly and efficiently look into the matter.
We do this to ensure the security of your PayPal account information.
To help you as quickly as possible, I went ahead and forwarded your
message directly to a PayPal representative.
For future reference, we can help you even faster if you contact PayPal
Customer Service directly with your PayPal questions. You can reach them
by logging into your PayPal account and then sending a secure email from
trrytoony (218 ) View Listings | Report Jan-27-09 12:55 PST 5 of 6
now, mark my words, paypal will send me an email stating contact ebay.no matter, if you pay using a credit card or bank visa, like i do, you can get your money back.fraud is fraud.that is why paypal gives you all kind of chances to "not" use your other payment methods, because it takes it out of their hands.in other words, when it is your random turn to get defrauded by them, you can file with your bank and get your money back, paypal loses that money and a few fees too!
trrytoony (218 ) View Listings | Report Jan-27-09 19:59 PST 6 of 6
got a message from paypal, the email ebay forwarded to me wa rejected, same email address i had been corresponding to paypal with.ebay claims it has no access to paypal, well, on the phone paypal accessed my ebay account.call them with a problem and see.and ebay live accessed my accounts.seems like a deliberate case of hiding the truth.but, no matter which group i talk to, they tell me to contact the buyer, or the seller.
this is an attempt to pit us against each other, to blame each other until we burn out.it is like, johnny threw the stone that broke the window, then points at the other guys and says he didn't do it.