EasyHome’s earns a 2.0-star rating from 0 reviews and 134 complaints, showing that the majority of customers are somewhat dissatisfied with rental and purchase experiences.
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they keep giving me the run around
On Saturday Feb 27 I ordered a washer/dryer from easyhome, paid a month on it to be told that it would be delevered on Tuesday, Tuesday March 2 came and I never received my washer/dryer, I called them to ask when it would be arriving at my place to be told that the truck was on the road and that i would get a call from them as soon as the truck got back..I never received the call so the next day I called again and they told me the same thing. they keep giving me the run around
getting merchandise
I rented from easy home and sure I was late...but they had no right to just come into my home and then harass my daughter, son and nephew. First my daughter is only 16 and my son and nephew don't even live with me. They both live upstairs from me. They were told that I wasn't home and they waited in the hallway saying that my purse and keys were in the house and my car was in the driveway. My nephew then went into my apartment to see if I was there and they told him that he was trespassing. First of all he can come into my house, he has my permission to come in. They don't! And when they finally did take their fridge. I told them that they only had 2 mins to get it out, it took them 10 mins making me late for work, and they gouged my floor up. When I told them about it they said that the fridge had rollers and couldn't scratch my floor. That's bull, the back of the fridge did the damage. Going to seek legal council on this one.
The complaint has been investigated and resolved to the customer’s satisfaction.
bad warrantee
first the tv sound quit working properly they tried to fix it but it came back worse then they gave us a cheap toshiba tv all scratched up used and said that was good enough and the reclining chair fell apart twice and finally took the chair to fix it but said it was beyond repair then sent out a dirty used chair that was in worse shape than the original one and told us we cant phone the bbb but we did i really hope we dont get ripped off we have been lied to we waited six months to try to get warrantee from then to no avail
The complaint has been investigated and resolved to the customer’s satisfaction.
This is the email I sent to the regional manager...3 times, no one will get back to me, or tell me whats going on...
Hi, my name is Ann L****** I deal with the store in New Minas, and I am having more issues then I should be.On
January 29th I had a car accident and my doctor put me off work until
the end of March, or longer depending on how I heal. On February 6th
when I went in to make my payment I asked about going through the
insurance, because I pay the $2.99 a week, and they told me they ( Megan
) would get everything in order and call me to come in and fill out the
proper paper work, so I waited... February 12th I call down, to find
out the papers had been there, and given no reason why I wasn't called, I
went down that night, filled them out ( as Megan told me how too ) and I
left my doctors note with her, she said she would talk to Angela ( the
manager ) the next day, my payments would be covered right away and if
anything needed to be fixed they would call me right away... so again, I
waited...Saturday ( the 15th ) comes, I call down to find out if
everything is good, Angela answers, tells me nothing is done right and
my payment was due THAT day, as I told her, I'm on EI, and because of
the accident I had another tow bill come outta me, and asked if I could
move my payment up until Monday the 17th...after getting lippy she says
yes, but that because I didn't call down she would be charging me 2
days of late fees per item... So I start to do a little...lets say
research, I called a few different easy homes in the area to ask about
the insurance, and how I was to go about it, and each person I talked to
told me the same thing, that 1 form my doctor filled out, 1 form my
employer filled out, I was to fill out nothing...So Monday comes, I
call down to see if Angela would be there so I could talk to her,
because this is going on 3 weeks of dealing with them to get the
insurance, she starts to get mouthy telling me she never answered my
call on Saturday, and telling me its up to me to keep them on the ball
to get it...so I go down...to my surprise she has left the building,
knowing I was on my way...Thankfully Chris was there, and give me the
forms and told me to bring them back to him, and how Megan didn't know
what she was doing and that Angela was in fact there on Saturday.
Now I understand you have a lot of stores to look after, but
this is a horrible way to treat a customer...I have never been late on
a payment, I took all my business from Simply Living and went to Easy
Home because of the deals...now thats a huge regret on my behalf...I
pay for the insurance, and since I had my accident I have paid $232.00
in payments that should of been covered by my insurance... Because of
this and the way I was treated by the manager, I'm not sure if I will
be keeping my items, nor will I be telling people to go to Easy Home, I
am totally sickened by this... So now here I am, writing to you with
some hopes that something will be done, if not, I will have no choice
but to return my business else where, once I am able to return to
work...which stinks, I love my products, but I do not love the
service...
So hopefully you can help me, if not I lose all my faith in Easy Home, and will give Simply Living all my business.You can reach me
Thanks for your time, hopefully you can offer some help.
theft/fraudulent/deceitfulness
I first began dealing with easy home 3 yrs ago in another town. I was re-sured that my account would be transferred with us, and no need to worry. I was given an option to take my product with me, or bring it back and I would go into the store of my new location and pick up the same product(s). Well, once I got here to Sarnia, this is where our night mares began. I had to pay 3 administration fee's cause they couldn't transfer my file (so they said) and I had to pay cash up front, I had to insure with them, the list goes on on on on and on. After not hearing back from the store once I finally got half of the product I had already paid for, it was 2 months later that I called in and apologized for not coming in to discuss all of my concerns about them, I met a whole new team of employees. I was told that everyone who had previously worked there was fired cause of fraudulent activity...nothing more was said. I don't believe anything has changed, other than this crew was sought to be more devious and sneaky about their ways. I was told that all the money that I have put into the items, would always stay in the store, but that my almost $3000.00 has disappeared with no trace. Me having receipts didn't matter cause the previous employee could of been making deals with customers...HOW INSULTING! So, at this point, I was un easy and should of pulled out of the whole renting or leasing of anything to do with easy home...but I was a full time student, with a fixed income. I was paid every second Tuesday...and was also told that they would not accommodate having my payment on that day, so instead I en cured a $10.00 late fee per week. that adds up. I asked them to fill out a form to take it out of my account automatically, NOP! wouldn't do that either cause they said if I didn't have the money there it would cost them money...WOW! I wasn't the one making up these ridiculous lies, they were. I always had them paid every 2 weeks... Some how my payment schedule was changed, to make me look worse and worse...
Then to make matters worse, I would have phone call after phone call, while they knew, when I got paid, and when I would be in... they just wanted to bother me. I finally changed my number. Then, they posted my billing information in the lobby of my apartment building...how embarrassing was this? I contacted a lawyer, and was told that with the proof, and pictures I had, and the signed affidavits I had from all of my neighbors, I could have the product I was paying for 3x's over cleared of any debt owning and own my product...but, I decided, not to take it that far, and called and told them if that were to happen again, there would be harsh consequences for there embarrassing actions towards me.
I could go on and on about how wrong this company is, and how they treat people like 2nd class citizens, but I think you all can relate to most of what I've said... I finally said...F&^K IT and went and bought myself a brand new True Slim 50" Plasma T.V. and I am still waiting for them to come and take there hunk of junk away.
One last thing...I am still waiting for the remote I brought back that they tried to give me a burnt dirty old filthy remote, that went with a somewhat new TV...I called and called to have them get someone to look at it cause it was clearly on its way out...the loaner I was to get, never came, but they tried to pull a fast one on me, and bring me a 5 yrs older tv, with blown speakers, and wanted me to pay the same amount for, and that was the products, I would be paying off...Well, now they can have it all back, but, why won't they come and pick it up? Now, they're trying to work it out with me? Nop, sorry too late...I want there product out of my home, and to never have to deal with there bull crap again, I hope that someone can start something to where this company has to be held for there actions, and be dealt the consequences they deserve...HARSH ONES! If anyone does want more info about all the other things they did, I would be all too happy to provide this...and if anyone wants to go further, sign me up cause I will help...but can't do this all alone...we need everyone to participate...let deal them back there bull ###, but truthfully...
The complaint has been investigated and resolved to the customer’s satisfaction.
breaking so many laws...
My wife and I have had to make a very hard choice. File for bankruptcy. In doing so, you have to include ALL of your creditors. With that, we included Easyhome. The papers were sent out over 2 weeks ago and yet Easyhome claims that they never received them while everyone else (even on the east coast) have received them. After talking to them on the phone...
Read full review of EasyHome and 5 comments1 yr contract
I am 1 yr term for laptop and I was told I still owe for 40 weeks I dont get this I had since DEC 2010 I got this after Christmas a bit they also gave me 1 week free I think or 2 I forget. Anyhow how do they figgure out 40 weeks left? or payments? thanks yes I got a cybertron desk top as welll with them I had probs with it but they fixed with then less a week. I got a disscount as well the next payment so Iam happy. Now my ? is will they release info to 3rd partys like if some one calls and ask if this person is with them or not. my laptop should be paid off before the tower and screen.
I feel sorry for them who filed a complaint of these people but they really been great to me I hope they continue business with me .I some days hate my laptop cause it over writes on what I type it has a damb mind of its own to re insert and I dont use the insert bar or button. when I gotten the laptop it was scratched as heck but I put a skin cover over it it looks new lol.
I only missed one payment and ever since then never again but I am always honist with my store so thats why I am still there with them. Yes they got right to pick up after so many missed payments so ket ur ### right of the complaint duhhhhhhhhhhh hahahahahahahaha I rented a home theater from them as well did not work out too well for my cost so asked for return and for a used computer tower and monitor I got it. Now had probs with tower as well but hey I was polite about it and look what I got a disscount the next week of my payment heee haw
computer deactivation
I currently have a laptop through Easyhome, which I use for my business. I was working away at some important business things on my laptop and all of a sudden my computer shut off. Easyhome deactivated the hardware on my computer and I wasn't even a week late with my payment. I don't think that its fair that they could do that without warning...If it was an hour later I was on my way with my payment. This is not right and I think that something should be done that they cannot do that!
The complaint has been investigated and resolved to the customer’s satisfaction.
l do have program help with my bills into one payment.easy home will get contact by that program you have deal with that program.l got that program help will all my bills help me out .l do wanted improve my credit rating.that include pay that laptop in least 12 months or little more.
l am always not happy with easyhome service at all.l wanted used my laptop and not locked if customer has problems l know easyhome does not work with customer at all.if u wanted happy customer word out mouth or bad comments to friends and family
True u r paying easy homee off but cor a 400$laptop on a 2 year 24 month term theybr charging my card when its y bsby daddys for our little girl. its in his name with his card number but they went inti my account ya ok I owe them some money but easyhome is some good unauthorized foinf into someone elses account it could've been my baby daddys gradmother with her kast bit of rent and she put out on the stteet bunch of skeeems at tht plave he got it last week so far inital payment was taken our ot my account lolololol how unprofessional and thats fraud how the [censored] do they know my xard number so bewre everyone un the end or 24 months laptop would be 3922$ not easy foe 8 year old little girl like come off it they better come get it in pieces cause in letting my baby daddy toddler jump on the laptop tomorrow nd they can pick it up in middle of road in the excellent pergevt coniditioned box. ill take my 300 and buy the exact same at aource best but staples walmart go to feig see ya in court store928@goeasy.com ya rip off me and my child baby dadsy siznt know how to even go about it she chose that one I sidnt know vut in the end they frdued the weong one
they did that to me too the girl screwed up and shut off my computer and i still had 2 weeks to go i have never been late on a payment they are idiots
They only lock down your computer if you are not paying your bill as it is actually their computer. You don't own it until you pay it off. If you want to use their computer, and own it eventually. Make your payments on time or contact them if your going to run late. They wont lock the computer down if you have a reasonable reason for going late. And if you don't want to pay more than the computer is worth, don't lease to own, go buy one and don't complain about your decision to lease from them. Not everyone can afford to just drop the cash to buy one, but a lot of people need them for work or school and can't afford to wait, or just appreciate having a place to take it to if their is problems as they take care of their products.
Shut up
Maybe you should try paying your bill when it is due and you wouldnt have to worry about your computer being shut off. Why should you beable to use the product if your not paying for it.
I had an easy home laptop, not only are they charging 3 times the price for the thing but they also have not moral value and will go to your house and knock on your door and call everyone who gave you a reference. i am still paying for to and they shut the thing off on me, gave my mother a unlock code, when they remotely shut it off. unfortunately for them, my mother saw how bad they were treating me and bought me a new laptop but you think they want this one back?i can give it back but still pay, thank goodness i am on disability and they really can't do more then cause emotional distress. don't use them, I'm sure you don't need to hear that.
Aarons does that too they were in another city about 50 kms away and were still able to lock my room mates computer and it was in the evening too
they can .. they install remote software on it
Hardware cannot be turned off remotely, it doesn't work that way. What you claim doesn't compute or add up.
Same thing happened to me
scammers
I have been a long time Easyhome customer with no problems at all HOWEVER, I moved to another province and went to rent a bed again from them... they had all my info in their computer and could even tell me what I had rented in the past and when, but when it came to getting another bed from them they said that they had no idea how much equity I had put into the bed (duh?!?! it's in your computer) so they just randomly picked an amout... knocked off a few weeks at the end of the rental term. The manager was extremely rude because I only owed $400 on the other bed I had rented in the other province. I think it was because she didn't want to lose out on any money. Be aware that they don't always honour their "Investment Transfer Promise" AND they made my payment due dates to be Sunday's when they aren't even open... and then call rudely Monday morning saying I was due yesterday. Giving back the bed in a few weeks.
The complaint has been investigated and resolved to the customer’s satisfaction.
Sounds like someone is from Easy Home^^
F*%# them idiots!
If you owed $400, that would mean you were more than 2 months behind on your payments. And as for oxjr's comment. If you decide to pay on a 2 or 3 year term you are agreeing to pay the interest associated to that term. If you don't want to pay so much, lease over a year and you will get closer to the cost of the product. You also need to take into account the benifit of lease to own. They take care of their products same as a manufacturers warranty, as well as provide free delivery and you can even return it if you no longer need it or cant afford it. You also have your choice between new and used products and their main Funiture provider is Ashley Furniture which is North America's largest furniture retailer. Don't comment on what you dont know.
Honestly I have no idea why people use those places. The only people who should rent furniture are people staging a home that is empty and is for sale. Scrounge up for a cheap bed, or buy a clean used one off kijji (easy home furniture is used anyway) the money you save will allow you to buy the most expensive bed in the store in less than a year. Sit down and do the math and you will be shocked that you are paying up to 5 times the amount for low quality used furnishings - so by going without for a few months you will actually be able to buy nice stuff in a year or less.
experianced rip off artists
On May 20th 2010 I rented a 42 inch Plasma T.V. from Easyhome. The total price of the USED T.V. was 949.00 with a one year contract. When They wrote up the contract and I got home I noticed they tried to screw me, the contact was for a new t.v. even the serial number was diffrent from the T.V. I wanted. The contract was for 2698.80 and was for three years. I finally got that fixed and had my new contract. I was over half paid off when we decided to move and since I paid the insurance protection coverage and with that easy home can come and move the T.V. for me. we stayed at the new house and left the T.V. hidden in our apertment until the next day, that night there was a water leak from our apartment to the downstairs apartment and the fire department was called, anyway they enterd our place through the patio doors and did not lock it when they left. Someone after that came into the apartment and took the t.v. and went out the back door with it. I called the police have a report and the police even said the firemen noticed there were people across the street watching them until they left. But anyways I have been paying all the insurance on the T.V for theft and now they say I can come and rent a new t.v. but have to start from scratch. They got a new T.V. from their insuranse and they get to keep all the money I paid on it, I DONT THINK SO. What was I paying insurance for, it did not help me at all. They got everything back but I am out over 600.00 plus all of the insurance money I was paying them. Now they are trying to say I only payed 400.00 on it BULL-S#$*!. I rented the T.V. In may 2010 the T.V. was taken December 2010. the payments were 19.00 per week and I paid for 8 months, that is little over 600.00. PLEASE DO NOT RENT FROM THESE RIP OFF ARTIST!
Even if you had paid their liability waiver in case of theft, you would have to have evidence of your house being broken into. If the door was left open, their is no proof that you didn't sell the TV, or that it was even their in the first place. Chances are it was never their and this was a fraudulant claim.
are you people ###ed? The property belongs to Easyhome until it is paid for in full...You were robbed, tv gone! Easyhome does not get a replacement tv from there insurance who in the hell told you that? If you were leasing a " CAR " and it was stolen they do not give you another car paid for, if it was written off they do not give you another car paid for...the car belongs to the company not to you until you pay for it in full...
they are the worst when it comes to financing, they always rewrite the contracts with no regards to the previous payments. they keep calling for their payments and even over pay themselves with your own money .As for the contracts they have no qualified personnel to handle the accounts. and they always hire shaddy people to run things we had to deal with a junkie who was even scamming them but offered no compromised after their employee took our money and kept it even with receipt in hand of our payement they did not honor the payement and were telling us we still had to make the payment again ? Isn't there a law against fraudulent companies like that ? Who regulates their financing departement? SO DO NOT EVER BUY OR RENT FROM THEM PLEASE LETS STICK TOGETHER AND BOYCOT THESE SCAMMERS OUT OF BUISINESS.
A hard lesson to learn but EVERYONE knows Easyhome is a scam. If you had just bought a used tv on ebay or kijji you would have had the same 42 inch tv or one very similar for under $300 or you could have used an old tv for a year and put that money aside and bought the same tv brand new for under $600 during Xmas sales. And for only $150 you could have insured your entire apartment with replacement value so when you get robbed you could actually replace your stuff, not start a new rental agreement.
keep taking money from bank
Bought a tv from these donkeys 15 years ago payed it of in payments.in full. Well... Come to realize I haven`t used that bank account in years for anything but getting my insurance payment taken from there. Noticed something very odd... These # are still taking 6.22 out of my account every month to this day. Wtf! I know 6.22 per month does not sound like a lot but over a period of 15 years... And the product has been payed off. Lets do the math! 6.22per month times 14 years did I say wtf! $1044 is what these #ers owe me now! Pay up # or we are going have some fun.
Easyhome has not offered pre-authorized withdrawls from your accounts for 15 years. That was something they started offering around 5 years ago or less.
i doesn't surprise me.. i am dealing with these jokers and thank goodness they don't have my bank info. i also have been to the better business bureau and they give them a grad from A+ to F-
apparently they rate at a C- for not responding to complaints and they are not a part of the BBB. only good quality is they have been around a long time, apparently
prices, service, everything
I used to work for this terrible company as a "Collector". DO NOT EVER RENT ANYTHING FROM EASYHOME! Trust me, from someone who used to work there. First thing's first, the rate at which they lease merchandise is at least 4 times the book value. Example, a NEW tv is worth $950, they will sell this tv for $24 per week. The catch is the term of the lease is THREE YEARS! That totals $3800! And that doesn't include the liability coverage which is mandatory at 15% of what the product is worth and tax! So you will end up spending $4938 for that TV, and that doesn't count if you're ever late which is $10 per item! Also, about 75% of the items in the store are used, don't ever let them tell you it isn't because they will try. And any harrassment you get, trust me the employees are forced to do it. If the collector doesn't call you, your references, your employer and anyone else listed he or she will get in trouble. Oh and they will also visit your home and your family's home to try and take your stuff if you don't call them back. Management is an absolute joke, they treat the employees like ###, pay them like ### and that's why the turnover rate is so high. The day I got a better job and quit that place was the best day of my life! Don't ever walk in that store to rent anything! Peace and Love!
The complaint has been investigated and resolved to the customer’s satisfaction.
The price of the products you lease are not hidden. If you are willing to agree to the price, you know you have the option to payout early to reduce the interest you pay. I know you can go get furniture on a 1 year lease and pay less than if you go to Ashley furniture and buy it cash, so the interest rate is dependant on the term and products you are leasing. If you do not agree to the price, don't leave the products. Not everyone can afford to go out and buy stuff, but some people want it now. I can get a brand new $3000 TV from them just paying month to month, but there is no way I can afford to go buy it. I can enhance my lifestyle without dropping a large amount of money all at once. My kids can get bunk beds that I can't afford to buy for them, but I can afford the payments. And if anything goes wrong with my TV or bunk beds, they take care of the products and all I do is call them up. You must of been a bad employee if you don't understand the business, and by the sounds of how disgruntled you are, you were probably fired not quit.
hey do you know the name of the software they use to deactivate computers if you miss a payment? actually could you do me a better one, send me an email at budman_695@hotmail.com so i can discuss some things with you about easyhome?
as long as you have the receipt they can't do ### .. charge em with theft .. les see how they handle that
I just got things from easy home and I went in and made my 3rd payment in cash for a month. Everything was good while I was in the store and for about a week after that. Then I started getting calls from the store telling me my payment was late, although I had already paid it. They have called me about 4 times a day even though I went into the store and showed them my reciept that said i was paid up. They said they have no record of that payment and that I need to pay it in full or return the items. They are now going to my parents house and banging on the door making threats about bringing the police here. Can they do that? and what do I do about the money I paid and they say they cant "find"?
rude, nasty, lying staff
Beware of the easy home store in cheektowaga, ny. The owner, I believe his name is bill or bob, and the lady claiming to be his wife are very rude nasty people. They will tell you what you want to hear for them to make a buck. When I questioned why I was lied to, the lady became irate and started acting crazy. I would advise avoiding this store at all costs.
The complaint has been investigated and resolved to the customer’s satisfaction.
Elmwood Ave store too. Manager is Sean, he's got real issues with female s and has no
Idea of how to properly treat the customers. I was one day
Late and he told me if I didn't pay two Weeks he would not accept
My payment and pushed my money back at me. I am currently going to
Have surgery for breast cancer and undergo treatment if he thinks I'm going
To play his power struggle game hes wrong. He told me he would not handle me by taking me to court to seek garnishment, but he would have a warrant taken out for my arrest.
This coming from the man who pushed my payment back at me. He constantly brings up the fact that I work for the Police dept. Maybe thats his real issue, problem with Police personnel and not just females. He is a pompess ###. Would love an attorney to take him on for harassment and making a stressful health situation more stressful.
ripped off.
Totally outrageous, my wife got a bunch of stuff with them, and she passed away. i tried to keep up the payments but i couldn't. so i said come pick this stuff up, and they said no? they said they would prefer it if i paid them. yeah not happening. so now the stuff is outside in the snow and slush, i told them they got about 10 minutes to get the tv, couch, bed, fridge and tv stand. they didn't and the stuff was taken. took me to court and i won it. Never ever go with easyhome, lori ( store manager ) left PERSONAL comments? ex. " stop acting like a bum and make your payments " word for word. well easyhome, sit on my middle finger and rotate.
The complaint has been investigated and resolved to the customer’s satisfaction.
I AM A CUSTOMER IN ONTARIO PETERBOROUGH I LIKE THE REPS BUT I WAS TOLD TODAY I HAVE 40 WEEKS LEFT I AM LIKE 40 WEEKS THAT IS OVER 10 MONTHS LEFT I HAD CINCE DEC 2010 NOW MAY WERE DOES THIS TEN MONTHS COME FROM AM I BEEN SCAMMED? THANKS THE AGREE MENT WAS 1 YR ON LAPTOP CAUSE IT IS BEEN USED AND RETURNED TONES OD TIMES.
ripped off
To start I put $ down on a pillowtop mattress that never came in. Meanwhile they gave us a crappy mattress to sleep on. We never missed a payment and were planning on paying off the mattress within 4 mths. They kept saying oh we ordered it two weeks turned into 4 mths. Not cool at all. Then they finally get a mattress in not the one we ordered still I was okay with the euro top they had then they tried ripping me off telling me that if I want the eurotop mattress which replaced the pillowtop I originally ordered I would have to pay twice as much with a payment and begin a new contract all over again. Or pay 420.00 the next day for it outright. What a crock off crap I told him to come pick up his mattress or I would set it on fire in my yard. He didnt like that. I wouldnt but I feel so mad why go through a company that tries to screw you over like that. You guys get my money never give me what I want then ask for more money to give me what I need. You guys shouldnt even be in business. Thanks for nothing. Please dont rent from easyhome. They are scammers and deceivers. Call me if you need proof.[protected] dennis
The complaint has been investigated and resolved to the customer’s satisfaction.
i hear u
good customer treated poorly
I have been an excellent customer for 3 years at EasyHome, the staff have been great, however, recently my grandmother passed away who lives in New Brunswick. I had to pay for the flight home and have been a week late here and there for the past month. They have allowed their collection agent to call day in and day out to my home and be very rude and threaten to come get my items. I informed the manager of that location of the rudeness and she did nothing, so I went over her head. I left a complaint on the contact us page on their website. The district manager called me within a few hours, listened to my situation, is dealing with the agent and also gave me a free week to help me get caught up to the point where I will be fine. Moral is: If you are having that many problems with a store, complain to the right people and they will fix it for you.
The complaint has been investigated and resolved to the customer’s satisfaction.
please contact the BBB & file a formal complainant. Easyhome will give you a free week but remember you are being charged 29% interest for 2 or 3 years. BIG LESSON LEARNED PAY CASH. you'll save a lot more than just money, you'll never get a precall before your next due date and 3 calls that day, your references will never hear about your late payments or be solicited to. best of all you won't be speaking to someone trying constantly to sell you something.
im glad you did. i too complained about this person. the cambridge store actually witnessed him in action on the phone told me to complain said his behaviour was ridiculous and to compain. funny last time i talked to him he was sweet and professional lol. maybe alot of complaints coming in i d say lol. they tret us like dirtbags i went somewhere else after 7 years great dealings a few things paid off, never agin i go somewhere else now. too many management chanes and they ll hire anyone.
not allowed to rent
i have been renting from easyhome and i have paid out all my stuff on august 2010...and now the new woman manager doest not let me rent cause I hunged up on her...for emergency reasons...but to let my case known i have contacted my lawyers, and this is just plain prejudice..i am native and yet not allowed to rent.. and no arrears are oweing...cant make sale people acting like that or they should just get a new one cause this has happened to few people already...
Why do you try to make it a race issue. White people that can't rent dont come on here and say I'm white. They can decide not to rent to you simple because of your attitude if they wish. They are not paid to be treated poorly by people.
payment and repair
I put in a complaint 6+ months ago that when they moved my furniture they broke the leg on the couch. I have still been making my payments every month and still has not been fixed. Back in October 2010 I put in another complaint to have it fixed and a guy came a week later said he had to order new legs for the couch that are not the original legs and would...
Read full review of EasyHomeemployee bullying and harrassment
Lucie is the spawn of the devil! She is completely unprofessional and a power hungry female manager who harrasses and bullies ALL of her employees. She is uncaring and unsympathetic to all situations regarding family life and demands that her employees work extreme overtime and weekends with NO compensation. Beware before you take a job with this company under her direction. You will live to regret ever working for her. Thats a promise.
The complaint has been investigated and resolved to the customer’s satisfaction.
civil rights rental agreement
To whom it may concern Good Morning, To whoever is reading this after my phone conversation with the manager on the phone on Saturday, November, 13, 2010. Before speakingand going into further conversation with the manager, he had asked atthe beginning of the phone call for " Mrs. ****" and then "Mr.****", both are neither on the contract/agreement...
Read full review of EasyHome and 2 commentspayments
I have a complaint about the easyhome store in Glace Bay about my payments... One minute they tell me my account is yup to date then they go and leave harrassing and snotty messages on my answering machine telling me it unacceptable for my payment to be late i had no dammmm idea it was late no friggen wonder no one wants to do business there... Imagine if my payment is not there by 8 pm tomorrow night they will see me in court well then lets go to court because I ahve everyone of my receipts just because you don't like somebody doesn't mean you can try and rip them off because you people are shirt in cash frigg you... I guess I'll see you in court...
Overview of EasyHome complaint handling
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EasyHome Contacts
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EasyHome phone numbers+1 (888) 528-3279+1 (888) 528-3279Click up if you have successfully reached EasyHome by calling +1 (888) 528-3279 phone number 0 0 users reported that they have successfully reached EasyHome by calling +1 (888) 528-3279 phone number Click down if you have unsuccessfully reached EasyHome by calling +1 (888) 528-3279 phone number 0 0 users reported that they have UNsuccessfully reached EasyHome by calling +1 (888) 528-3279 phone number+1 (416) 766-2900+1 (416) 766-2900Click up if you have successfully reached EasyHome by calling +1 (416) 766-2900 phone number 0 0 users reported that they have successfully reached EasyHome by calling +1 (416) 766-2900 phone number Click down if you have unsuccessfully reached EasyHome by calling +1 (416) 766-2900 phone number 0 0 users reported that they have UNsuccessfully reached EasyHome by calling +1 (416) 766-2900 phone number
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EasyHome emailscustomersatisfaction@easyhome.ca100%Confidence score: 100%Supportepic@easyhome.ca95%Confidence score: 95%
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EasyHome address2151 St. Clair Avenue West Toronto Ontario M6N 1K5, Toronto, Ontario, M6N1K5, Canada
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EasyHome social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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Recent comments about EasyHome company
They are trying to uprice us for our item but we clearly had agreed on the normal payment methods.




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