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Dunkin' Brands / dunkin' donuts baristas

1 United States

I walked into your satyr hill location in Maryland, and ask for a large Americano with some skim milk. The barista questioned me and began explaining to me what a americano was. I politely ask again to have some skim milk put in and the barista shouts to the other barista, "she wants skim milk in it?" " yeah I don't know ... that's just want she wants .. I mean it's just espresso and water and now she wants milk in it ?!" She made a disgusted face at me and The whole store heard them and I felt uncomfortable and was upset over the fact that I just came in to buy a coffee and was questioned by the barista over something trivial like having some milk put in my americano? I am never go back.

L
Jul 17, 2017

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