DU / dedution from acc with out any use or knowledge or receipt
have a DU sim bearing 0556312351and was surprised to see my balance reduced from 18 to 9 only, three time with in one month the customer care inform me that i have used a mobile data which has costed 6.5 AED and a call at 8:19 pm of 63 Fills. Surprisingly, i just reached my home at that time, have used wifi which is etisalat network, and never made a call to any. The amount i lost was just negligeble, but the faith...is totally lost on their mechanism.
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