DU — du lair staff in abu dhabi hq
I bought a new Samsung from DU not paid fully cash but I made a contract with them, so I can pay the price of the mobile in period of time. The mobile which was sold to me was not what they have described it to me. Not having the features that they told me it suppose to have.
I have spoken to their staff in Abu Dhabi head Quarter, even to those who sold the mobile to me. Their name was AHMED/OMAR and JOB. They are not helpful or they don‘t even care that they have sold you items which they promise had a features but in fact it doesn’t have the features. I was going to their office back and forth for a month there are useless completely. They say our manager said it’s not our problem when you are buying a devise you should know what is it even if we are not telling you the truth about the devise and telling you something else. And once you have sigh contract then you must pay. DU has something they called knowledge page or something like that and they have all the devises information in there. But they are staff prefer to sale you items with a Lairs features so they can make money and they assume no responsibility at all and whatsoever
- When I ask their staff why you sold me the item telling me that it has such features? The answer was it was my personal opinion that devise had those features.
I asked and I went there 5 times in one month they still not giving me copy of the contract that I have signed with them. They don’t even call when they promise that they will in order to correct the error
DU staff is freaking HARAMIS in Abu Dhabi and lairs I would not advise anyone to get anything from them if you can stay with Etisalat. Etisalat may charge you bit of extra but they are excellent in fixing the errors especially if it was made by them.
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