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Donnaplay / Wanting to cancel my subscription

1 United States Review updated:

I want to canceal my subscription and I don't remember my email or password. So I email them awhile back saying that I never got a reply from them. And they are still charging me and now i have no money on my card from it. How can I get help?

Re
Jan 14, 2016
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Comments

  • Da
      18th of Mar, 2016
    0 Votes

    You can email them at donnaplay and [email protected] to request a cancellation.

    Make sure to tell your bank to stop any payment. Simplest may be to ask for a new credit card number and have the previous one cancelled. It does have a cost (I do not know how much), but may be worth it.

    The street address they give is:
    333 SE 2nd Avenue, Suite 2000, Miami, Florida, 33131, United States
    It seems to exist (see https://www.reddit.com/r/ebooks/comments/3cqhdg/what_can_you_tell_us_about_this_donnaplaycom/), but may be only a mailbox.

    You do not have to believe anything they say regarding steps to cancel, or what your rights and theirs may be.

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