Latest Reviews and Complaints
A pending charge on my American Express Card for Consumerinfocom
A pending charge of $21.95 showed up on my American Express statement Sept. 13, 2022 right after I paid off my entire balance. I have not used this card for any purchases in several months, just made payments to the account. Today I paid the entire amount to bring the account to zero and then a pending charge for Consumerinfocom showed up. First, how did they even gain access to this account and how does someone make charges that I am not aware of or give permission to. Very shady. Please respond to this complaint as to how I can remove this charge and how to keep it from happening again.
Desired outcome: Charges removed and an explanation as to how my card was accessed.
2 ConsumerInfo.com, Inc Complaints
ConsumerInfo.com, Inc’s earns a 3.0-star rating from 0 reviews and 2 complaints, showing that the majority of users are somewhat satisfied with credit reporting services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
continuos charges on my applied card bank
I am wondering if someone can assist me concerning unauthorized charges on my applied card bank, I believe my credit card company *applied card bank has something to do with these unauthorized charges. In this case, I should of noticed the charges sooner, with work and being a single mother, I just want to make sure my payments are made. I should of realized these inaccuracies earlier.
To start the new year right, I decided to go through each credit I own and ensure all charges were correct. Soon to find out, on my applied card bank statements, I have different charges and dates from CE Credit manager [protected]). The following on the charges made onto my account on different dates every month and notice how the charge went up in January: On 10.23.2009 I was charged 11.95, on 11.29.2009 I was charged 11.95, on 12.30 I was charged 11.95, and on 1.29.2010 I was charged 14.95. How can the fee go up without any consent from me, how are the dates I am being charged different every month and get this, I never signed up for this credit manager. I always use annualcreditreport.com to obtain a free report every year, and I certainly know how to navigate through that site to ensure I do not pay for anything at all. How did CE Manager obtain any of my information? The phone number I called above is not legit. When I spoke to a representative at applied card bank he said just call the number to fix the problem. I have also been paying interest on these ridiculous charges! This is why I believe applied card bank has something to do with these questionable charges, I feel they are a corrupt credit card company which I will file a complaint with the attorney general regarding their practices. However at this time, I need direction on how to file a complaint and get my money back from CE Manager, which actually does not seem to exist?
The complaint has been investigated and resolved to the customer’s satisfaction.
I canceled the contract and still got charged on my American Express card ending in 9399 for 22.95$
Overview of ConsumerInfo.com, Inc complaint handling
-
ConsumerInfo.com, Inc Contacts
-
ConsumerInfo.com, Inc phone numbersClick up if you have successfully reached ConsumerInfo.com, Inc by calling +1 (866) 252-8811 phone number 0 0 users reported that they have successfully reached ConsumerInfo.com, Inc by calling +1 (866) 252-8811 phone number Click down if you have unsuccessfully reached ConsumerInfo.com, Inc by calling +1 (866) 252-8811 phone number 0 0 users reported that they have UNsuccessfully reached ConsumerInfo.com, Inc by calling +1 (866) 252-8811 phone numberClick up if you have successfully reached ConsumerInfo.com, Inc by calling +1 (866) 673-0140 phone number 0 0 users reported that they have successfully reached ConsumerInfo.com, Inc by calling +1 (866) 673-0140 phone number Click down if you have unsuccessfully reached ConsumerInfo.com, Inc by calling +1 (866) 673-0140 phone number 0 0 users reported that they have UNsuccessfully reached ConsumerInfo.com, Inc by calling +1 (866) 673-0140 phone number
-
ConsumerInfo.com, Inc addressPO Box 2390, Allen, Texas, 75013, United States
-
ConsumerInfo.com, Inc social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 28, 2025