Domino's Pizza / delivery service
On September 5th, 2017 I placed an order online for 2 medium pizzas. I followed the tracker it was suppose to be delivered already it said I received it, but I hadn't. I called the store [protected]. I have ordered from this same store multiple times in the past. The person who answered forgot name but it was a male. I was already upset because I have 2 kids and they needed to eat and the only reason I was ordering this night from domino's was because I only had a gift card to pay for anything. I was told first are you sure you called the right store, and I said yes I ordered from you guys several times in the past. After verifying my info He then said that they knocked on my door no one answered. I told him that no one has came to my door. My kids were waiting so that would be impossible. He then said they called but I have no missed calls. I told him that then verified the number. He said it was wrote down wrong. Then he offered a solution that I could come get it or get store credit and no food (which was not possible with my kids hungry) or they could deliver it but it would be awhile. I told him I needed it delivered the other two were not an option for me. Then the phone call ended. I received a call from the driver my phone rang at 8:58 the driver could not find my house which is big and white and on a corner. Although it is raining outside. I was disappointed with the person handling the situation at the store. He seemed to not care that it had even happened and not a big deal. My kids enjoy domino's and its a treat when we can get and was relieved that I had a gift card for dinner, but this was a little stressful because money tight and I didn't have options for tonight dinner. My name is amy Koonce phone number is [protected]. Address is 1390 fair oaks avenue we Marietta, Ga 30060. Order was placed around 7: 45 pm. Thank you.
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